L'Oréal

Retail Operation Manager

L'Oréal

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a driven and dynamic individual looking for a challenging and rewarding career in the retail industry? Look no further! L'Oréal is seeking a highly motivated Retail Operation Manager to join our team. As the leader of our retail operations, you will play a crucial role in driving sales, managing inventory, and ensuring an exceptional customer experience. We are seeking someone with a strong background in retail management, excellent organizational skills, and a passion for the beauty industry. If you thrive in a fast-paced environment and have a proven track record of success, we want to hear from you!

  1. Develop and implement strategies to drive sales and increase revenue in retail operations.
  2. Oversee inventory management and ensure efficient and accurate stock levels.
  3. Monitor and analyze sales reports to identify trends and make data-driven decisions.
  4. Hire, train, and manage a team of retail staff to deliver exceptional customer service.
  5. Create and maintain a positive and motivating work environment for retail employees.
  6. Collaborate with other departments, such as marketing and product development, to ensure cohesive and effective operations.
  7. Develop and maintain strong relationships with retail partners and vendors.
  8. Stay updated on industry trends and competition to make recommendations for improvements and innovations.
  9. Ensure compliance with company policies and procedures, as well as local and federal regulations.
  10. Conduct regular store visits to monitor and provide feedback on performance, visual merchandising, and overall store operations.
  11. Oversee the implementation of promotions, events, and marketing campaigns to drive foot traffic and sales.
  12. Manage budgets and expenses for retail operations and make strategic decisions to optimize resources.
  13. Resolve any customer complaints or issues in a timely and satisfactory manner.
  14. Identify and address any operational inefficiencies and implement solutions to improve processes and procedures.
  15. Continuously strive to improve the overall customer experience in retail stores.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Retail Management, Or A Related Field.

  • Minimum Of 5 Years Experience In Retail Operations Management, Preferably In The Beauty Industry.

  • Strong Leadership Skills And Demonstrated Ability To Manage And Develop A Team.

  • Excellent Communication And Interpersonal Skills To Effectively Collaborate With Cross-Functional Teams And External Stakeholders.

  • Proven Track Record Of Driving Sales And Achieving Operational Targets, With A Keen Understanding Of Retail Metrics And Kpis.

Required Skills
  • Inventory Management

  • Supply Chain Management

  • Time Management

  • Product knowledge

  • Budget management

  • customer service

  • Sales forecasting

  • Visual merchandising

  • Team Leadership

  • Market analysis

  • staff training

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Retail Operation Manager in Chicago, IL, USA is between $70,000 and $90,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some Retail Operation Managers may make closer to $100,000 or more, while others may make less than $70,000. Factors such as bonuses, commission, and benefits may also impact the overall salary for this role.

Additional Information
L'Oréal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 2nd, 2024
Apply BeforeMay 22nd, 2025
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About L'Oréal

L'Oréal SA is a French personal care company headquartered in Clichy, Hauts-de-Seine with a registered office in Paris.

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