IT Service Desk Technician

The Service Desk Technician position tasks include end user support, license tracking, and installation of hardware and software solutions, performing upgrades and configuring software applications. Provide Service Desk support and resolve problems to the end user’s satisfaction. Perform issue handling, identification and resolution with all levels of Lennar customers. Ensure customers maintain productivity while experiencing customer service-oriented assistance. Serve as a single point of contact for communicating issues or requesting IS service. Serve as the customer’s advocate in ensuring that the proper IS department is notified and responds according to respective documents of understanding. Provide technical assistance and support to requests received through helpdesk related to computer systems, software, and hardware. Ask questions to determine nature of problem. Walk associates through the problem-solving process. Install, modify, and repair computer hardware and software. Maintain and clean computer equipment.

According to JobzMall, the average salary range for a IT Service Desk Technician in 700 NW 107th Ave, Miami, FL 33172, USA is between $31,000 and $44,000. This range may vary depending on the experience and qualifications of the applicant.

Lennar Corporation is a home construction and real estate company based in Miami, Florida .Lennar Corp. provides real estate related financial services, a commercial real estate investment, investment management and finance company through its Rialto segment and a developer of multifamily rental properties in select U.S. markets primarily through unconsolidated entities. The company grouped its homebuilding activities into five reportable segments: Homebuilding East, Homebuilding Central, Homebuilding West, Homebuilding Southeast Florida and Homebuilding Houston.