Reverse Logistics Analyst

Welcome to LG Electronics - where innovation meets efficiency and customer satisfaction is our top priority. We are currently seeking a highly skilled Reverse Logistics Analyst to join our team and help us streamline our reverse logistics processes. As a Reverse Logistics Analyst, you will play a crucial role in ensuring prompt and efficient returns, repairs, and replacements for our valued customers. We are looking for someone with a strong analytical mindset, excellent problem-solving skills, and a passion for continuous improvement. If you are a self-motivated individual with a keen eye for detail and a drive to exceed expectations, we want to hear from you.

1. Develop and implement strategies to improve the efficiency and effectiveness of our reverse logistics processes.
2. Analyze data and identify trends to proactively address potential issues in the reverse logistics process.
3. Monitor and track returns, repairs, and replacements to ensure timely and accurate processing.
4. Collaborate with cross-functional teams including customer service, sales, and supply chain to resolve issues and improve overall customer satisfaction.
5. Maintain accurate records and documentation related to returns, repairs, and replacements.
6. Identify opportunities for cost savings and process improvements within the reverse logistics department.
7. Communicate with external partners and vendors to coordinate returns and repairs.
8. Provide regular reports and updates on reverse logistics performance to management.
9. Train and mentor team members on best practices for reverse logistics.
10. Stay informed on industry trends and developments in reverse logistics to continuously improve processes and procedures.

According to JobzMall, the average salary range for a Reverse Logistics Analyst in Englewood, NJ 07632, USA is $58,000 - $70,000 per year. This may vary depending on the specific company, experience level, and job responsibilities.

LG Electronics, Inc. engages in the manufacturing of display devices, home appliances, multimedia goods, electronic parts and develops software. It operates through the following business areas: Home Entertainment, Mobile Communications, Home Appliance, Air-Conditioning, Energy Solution and Independent business area.