
Auto Claims Customer Representative
When a claim is received, you skillfully use your customer centricity skills to confidently assure our customers that you are there to guide them through the process. You rise to the role of representing the Liberty brand, you believe in delivering on our promise. Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.
1-3 years of related customer service experience or applicable insurance knowledge
General understanding of overall claim operations and key stakeholders.
An engaging, outgoing personality and passion for helping customers
Documentation
Time Management
Analytical skills
Presentation skills
Customer Service skills
Process Improvement
Detail Oriented
Self-Driven
Communication Skills
Results-Driven
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Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.

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