Field Auto Damage Appraiser

Are you a highly skilled and detail-oriented individual with a passion for automobiles? Do you have a knack for accurately assessing damages and providing fair appraisals? If so, we have the perfect opportunity for you!Liberty Mutual Insurance is seeking a Field Auto Damage Appraiser to join our team. In this role, you will use your expertise in the automotive industry to conduct thorough inspections, evaluate damages, and determine the cost of repairs for our customers' vehicles.We are looking for someone who is not only knowledgeable in the field of auto damage, but also possesses excellent communication and customer service skills. If you are self-motivated, organized, and able to work independently, we want to hear from you. Join us in providing exceptional service and support to our valued customers.

1. Conduct thorough and accurate inspections of damaged vehicles to determine the extent of damages.
2. Use expertise in the automotive industry to accurately assess damages and provide fair appraisals.
3. Evaluate repair costs and determine the appropriate amount for insurance coverage.
4. Communicate effectively with customers to explain the appraisal process and answer any questions or concerns.
5. Provide exceptional customer service by responding promptly and professionally to customer inquiries and concerns.
6. Maintain organized and detailed records of inspections, appraisals, and repair estimates.
7. Work independently to complete appraisals within designated timeframes and meet performance goals.
8. Collaborate with internal teams and external vendors to gather necessary information and ensure timely resolution of claims.
9. Stay up-to-date on industry trends and changes in repair techniques to accurately assess damages and costs.
10. Represent the company in a professional manner at all times and uphold its values and standards.
11. Adhere to company policies and procedures and comply with all regulations and laws related to auto damage appraisal.
12. Continuously strive to improve processes and procedures to enhance efficiency and quality of service.
13. Maintain confidentiality of sensitive information and handle all customer data in accordance with company policies.
14. Attend training and development programs to enhance knowledge and skills related to auto damage appraisal.
15. Provide support and assistance to team members as needed, promoting a positive and collaborative work environment.

According to JobzMall, the average salary range for a Field Auto Damage Appraiser in Boston, MA, USA is $57,000 - $80,000 per year. However, factors such as industry, experience, and company size can affect the actual salary for this role. Some employers may also offer additional benefits such as bonuses, commissions, and company car allowances.

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.