Client Support Specialist

7060 Hollywood Blvd, Los Angeles, CA 90028, USA

Full-TimeDepends on ExperienceEntry LevelBachelors

Job Description

This position delivers services to support the client’s day-to-day needs related to the use of ticketing systems and products. The CSS will be responsible for maintaining agreed upon service levels. Develop and maintain excellent client relationships. Meet and exceed client service level agreements. Advise and assist with reporting. Advise/educate clients within procedural guidelines to ensure a complete solution to their technical or service questions Maintain customer contacts to enable accurate tracking and reporting. Provide high level marketing support on Ticketmaster no-cost solutions. Provide onsite event support and after hours office support.

Where is this job?

This job is located at 7060 Hollywood Blvd, Los Angeles, CA 90028, USA

Job Qualifications

1+ years experience with the Ticketmaster System and/or various ticketing system
Overall awareness of the entertainment and sports business is important
Box Office experience is a plus

Required Skills

MS Excel
MS Word
MS PowerPoint
Archtics
AccessManager
REPGEN
Event Base product suite

Soft Skills

Adaptable
Communication
Process Improvement
Detail Oriented
Organizational skills

Compensation

According to JobzMall, the average salary range for a Client Support Specialist in 7060 Hollywood Blvd, Los Angeles, CA 90028, USA is $36,420 to $53,080 per year.

Additional Information

Live Nation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedSeptember 8th, 2020

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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