Inbound Call Center Representative

3994 S Riverside Ave, Colton, CA 92324, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Our Guest Services Department in Rialto, CA has an immediate Full-Time need for a Guest Service Representative. Handle complaints, troubleshoot problems, and provide information. Provide accurate directions to callers for all store locations. Assist callers with changing delivery dates, converting delivery to pick up and vice versa, adding or deleting items off of an order. Assist delivery teams who call in to report not-at-homes, damaged items, or mistakes with merchandise on delivery. Maintain detailed and clear notes regarding calls and be able to communicate effectively via phone, face-to-face, and through email.

Where is this job?

This job is located at 3994 S Riverside Ave, Colton, CA 92324, USA

Job Qualifications

One to two years of related experience in a call center environment
Be able to type at a reasonable rate to note important information during phone calls
An understanding with an adherence to KPIs

Required Skills

MS Excel
MS Word
Customer Service skills
Record Keeping Skills
Time Management Skills

Soft Skills

Verbal communication
Driven and self-motivated
written communication
Problem Solving Skills
Attention to detail and accuracy
Multi tasker

Compensation

According to JobzMall, the average salary range for a Inbound Call Center Representative in 3994 S Riverside Ave, Colton, CA 92324, USA is between $30,000 and $40,000 per year. This range may vary depending on experience, qualifications, and other factors.

Additional Information

Living Spaces is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 5th, 2021

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

Reposted

See an issue with this job? Report it to us