Here at Lloyds Banking Group, we are looking for an enthusiastic and dedicated Customer Adviser to join our team and help provide outstanding customer service to our clients.As a Customer Adviser, you will use your excellent communication and problem-solving skills to ensure that customers receive the best possible experience. You will also have a thorough understanding of our products and services, thereby enabling you to provide customers with the right advice and solutions.Ideally, you should have a minimum of two years’ experience in a customer service role, as well as a good knowledge of the financial services sector. A customer service-focused approach, an ability to stay calm under pressure and a commitment to excellence are all essential attributes.If this sounds like you, we would love to hear from you!
Ability To Work Under Pressure
Excellent Communication Skills
Good Organisational And Time Management Skills
Strong Customer Service Focus
Problem Solving And Conflict Resolution Capabilities
Excellent It Skills
Experience Of Working In A Customer Service Role
A Good Understanding Of Banking Products And Services
Documentation
Communication
Sales
Time Management
customer service
Compliance
Listening
Empathy
Analytical
Problem-Solving
Interpersonal
Negotiating
Relationship-Building
Resolving Conflicts
Financial Advice
Communication
Leadership
Time management
Interpersonal Skills
creativity
self-motivation
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Adviser in London, UK is between £20,000 and £28,000 per year. This range may vary depending on the company, the candidate's qualifications and experience, and the specific job role.
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Lloyds Banking Group Plc is a financial services company, which provides a wide range of banking and financial services. The company operates through the following business segments: Retail, Commercial Banking, Consumer Finance, Insurance & TSB.

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