Lloyds Banking Group

Customer Adviser

Lloyds Banking Group

London, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Here at Lloyds Banking Group, we are looking for an enthusiastic and dedicated Customer Adviser to join our team and help provide outstanding customer service to our clients.As a Customer Adviser, you will use your excellent communication and problem-solving skills to ensure that customers receive the best possible experience. You will also have a thorough understanding of our products and services, thereby enabling you to provide customers with the right advice and solutions.Ideally, you should have a minimum of two years’ experience in a customer service role, as well as a good knowledge of the financial services sector. A customer service-focused approach, an ability to stay calm under pressure and a commitment to excellence are all essential attributes.If this sounds like you, we would love to hear from you!

Where is this job?
This job is located at London, UK
Job Qualifications
  • Ability To Work Under Pressure

  • Excellent Communication Skills

  • Good Organisational And Time Management Skills

  • Strong Customer Service Focus

  • Problem Solving And Conflict Resolution Capabilities

  • Excellent It Skills

  • Experience Of Working In A Customer Service Role

  • A Good Understanding Of Banking Products And Services

Required Skills
  • Documentation

  • Communication

  • Sales

  • Time Management

  • customer service

  • Compliance

  • Listening

  • Empathy

  • Analytical

  • Problem-Solving

  • Interpersonal

  • Negotiating

  • Relationship-Building

  • Resolving Conflicts

  • Financial Advice

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Adviser in London, UK is between £20,000 and £28,000 per year. This range may vary depending on the company, the candidate's qualifications and experience, and the specific job role.

Additional Information
Lloyds Banking Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 23rd, 2023
Apply BeforeMay 22nd, 2025
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About Lloyds Banking Group

Lloyds Banking Group Plc is a financial services company, which provides a wide range of banking and financial services. The company operates through the following business segments: Retail, Commercial Banking, Consumer Finance, Insurance & TSB.

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