Lloyds Banking Group

Customer Adviser - Edinburgh

Lloyds Banking Group

Edinburgh, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Lloyds Banking Group, we’re looking for a passionate and motivated individual to join our Edinburgh team as a Customer Adviser. This is an exciting opportunity to be part of a team that puts the customer at the heart of everything we do.The successful candidate will have excellent customer service and sales skills, as well as a strong knowledge of products and services offered by Lloyds Banking Group. They must also be able to build strong relationships with customers and colleagues to ensure a positive customer experience.The ideal candidate will be able to demonstrate a proactive and positive approach to customer service, with a passion for ensuring customer satisfaction. They should also have excellent communication skills, both written and verbal, and be able to display a high level of professionalism and integrity.If you think you have the skills and experience to excel in this role, we would love to hear from you.

Where is this job?
This job is located at Edinburgh, UK
Job Qualifications
  • Ability To Work Under Pressure

  • Excellent Communication Skills

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Resolve Customer Complaints And Queries

  • Good Computer Literacy

  • Understanding Of Banking Regulations

  • Proven Work Experience In Customer Service

  • Confident Telephone Manner

Required Skills
  • Communication

  • Negotiation

  • Compliance

  • Listening

  • Empathy

  • Patience

  • Problem-Solving

  • Time-Management

  • Customer-Service

  • Data-Analysis

  • Organizational-Skills

  • Interpersonal-Skills

  • Technical-Knowledge

  • Rapport-Building

  • Financial-Awareness

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Adviser - Edinburgh in Edinburgh, UK is £26,000 - £30,000 per annum. This salary range can vary depending on a variety of factors, such as the employer, the individual's qualifications and experience, and the specific duties and responsibilities of the position.

Additional Information
Lloyds Banking Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 23rd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Lloyds Banking Group

Lloyds Banking Group Plc is a financial services company, which provides a wide range of banking and financial services. The company operates through the following business segments: Retail, Commercial Banking, Consumer Finance, Insurance & TSB.

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