
Customer Adviser - Edinburgh
At Lloyds Banking Group, we’re looking for a passionate and motivated individual to join our Edinburgh team as a Customer Adviser. This is an exciting opportunity to be part of a team that puts the customer at the heart of everything we do.The successful candidate will have excellent customer service and sales skills, as well as a strong knowledge of products and services offered by Lloyds Banking Group. They must also be able to build strong relationships with customers and colleagues to ensure a positive customer experience.The ideal candidate will be able to demonstrate a proactive and positive approach to customer service, with a passion for ensuring customer satisfaction. They should also have excellent communication skills, both written and verbal, and be able to display a high level of professionalism and integrity.If you think you have the skills and experience to excel in this role, we would love to hear from you.
Ability To Work Under Pressure
Excellent Communication Skills
Knowledge Of Customer Service Principles And Practices
Ability To Resolve Customer Complaints And Queries
Good Computer Literacy
Understanding Of Banking Regulations
Proven Work Experience In Customer Service
Confident Telephone Manner
Communication
Negotiation
Compliance
Listening
Empathy
Patience
Problem-Solving
Time-Management
Customer-Service
Data-Analysis
Organizational-Skills
Interpersonal-Skills
Technical-Knowledge
Rapport-Building
Financial-Awareness
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
flexibility
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Adviser - Edinburgh in Edinburgh, UK is £26,000 - £30,000 per annum. This salary range can vary depending on a variety of factors, such as the employer, the individual's qualifications and experience, and the specific duties and responsibilities of the position.
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Lloyds Banking Group Plc is a financial services company, which provides a wide range of banking and financial services. The company operates through the following business segments: Retail, Commercial Banking, Consumer Finance, Insurance & TSB.

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