Lloyds Banking Group

Customer Advisor - Hybrid Working

Lloyds Banking Group

Edinburgh, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an experienced and customer-focused professional to join our team as a Customer Advisor – Hybrid Working at Lloyds Banking Group.In this role, you will be responsible for providing an outstanding customer service experience to our clients as they navigate their banking needs. You will be a key point of contact for customer enquiries, offering advice and guiding customers through the banking process with accuracy and efficiency.To excel in this position, you will need to be well-versed in customer service principles, with a strong focus on delivering a positive customer experience. As a Customer Advisor – Hybrid Working, you will also need to demonstrate excellent communication and problem-solving skills, as well as a commitment to delivering high-quality customer service. If this sounds like the perfect opportunity for you, please apply today!

Where is this job?
This job is located at Edinburgh, UK
Job Qualifications
  • Excellent Written And Verbal Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • Strong Problem Solving And Analytical Skills

  • Proven Ability To Build Relationships And Liaise With Customers

  • Ability To Work With Multiple It Systems

  • Flexible Approach To Working Hours

  • Highly Organised And Able To Prioritise Tasks

  • Previous Experience Working In A Customer Service

Required Skills
  • Communication

  • Negotiation

  • Listening

  • Teamwork

  • Empathy

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Time-Management

  • Customer-Service

  • Relationship-Building

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Advisor - Hybrid Working in Edinburgh, UK is between £21,000 and £25,000. The exact salary will depend on the individual's experience and skills.

Additional Information
Lloyds Banking Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 23rd, 2023
Apply BeforeMay 22nd, 2025
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About Lloyds Banking Group

Lloyds Banking Group Plc is a financial services company, which provides a wide range of banking and financial services. The company operates through the following business segments: Retail, Commercial Banking, Consumer Finance, Insurance & TSB.

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