Lloyds Banking Group

Customer Service Advisor

Lloyds Banking Group

Halifax, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Do you have great customer service and communication skills? Are you looking to join a friendly team, and help customers with their banking needs? Then the role of Customer Service Advisor at Lloyds Banking Group could be the perfect opportunity for you!We are looking for an enthusiastic and dedicated individual to join our team as a Customer Service Advisor. In this role, you will work with customers to provide the best possible experience. To succeed in this role, you need to have excellent interpersonal and problem-solving skills, as well as a positive attitude. You will be expected to have a friendly and professional approach when dealing with customers, and an understanding of banking services. The successful candidate will have:- At least 1 year of customer service experience- Good knowledge of banking services- A strong understanding of customer service principles- Excellent communication and interpersonal skills- A friendly and professional approach- The ability to resolve customer issues in a timely and efficient mannerIf you think you have what it takes to join our team at Lloyds Banking Group, and help us provide the best possible customer service, then we want to hear from you!

Where is this job?
This job is located at Halifax, UK
Job Qualifications
  • Excellent Communication Skills

  • Excellent Customer Service Skills

  • Problem Solving Skills

  • Proficiency In Microsoft Office Applications

  • Strong Organizational Abilities

  • Knowledge Of Banking Products And Services

  • Ability To Work Independently And Under Pressure

  • Excellent Team Working Skills

Required Skills
  • Communication

  • Multitasking

  • Listening

  • Polite

  • Empathy

  • Resilience

  • Patience

  • Courteous

  • Problem-Solving

  • Adaptability

  • Knowledgeable

  • Time-Management

  • Conflict-Resolution

  • Responsive

  • Organised

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Advisor in Halifax, UK is between £16,500 and £19,500 per year. This range may vary depending on the company and the size of the role.

Additional Information
Lloyds Banking Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 23rd, 2023
Apply BeforeMay 22nd, 2025
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About Lloyds Banking Group

Lloyds Banking Group Plc is a financial services company, which provides a wide range of banking and financial services. The company operates through the following business segments: Retail, Commercial Banking, Consumer Finance, Insurance & TSB.

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