Lloyds Banking Group

ServiceNow - Service Manager

Lloyds Banking Group
Halifax, UK
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about delivering outstanding customer service? Lloyds Banking Group is looking for an experienced ServiceNow Service Manager to join our team to help provide our customers with the best possible service. As the ServiceNow Service Manager, you will be the main point of contact for the day-to-day management of our ServiceNow platform, ensuring the smooth operation of all ServiceNow services and systems. We are looking for a candidate who has a strong background in IT and ServiceNow, with experience in managing and developing ServiceNow applications. You must have a proven track record of successful ServiceNow deployments and a deep understanding of the ServiceNow platform and its components. In addition, you should possess excellent communication and interpersonal skills, as well as the ability to clearly explain technical concepts to non-technical users. If you are a motivated and experienced ServiceNow Service Manager looking to take the next step in your career and join a world-leading banking group, this could be the perfect opportunity for you.

Where is this job?
This job is located at Halifax, UK
Job Qualifications

  • Proven Experience In Servicenow Service Manager Module

  • Expert Knowledge Of Servicenow Best Practices And Service Management Processes

  • Experience With Developing And/Or Customizing Servicenow Modules And Applications

  • Experience With Itil Service Management Processes And Incident

  • Problem

  • And Change Management

  • Ability To Quickly Identify

  • Analyze And Resolve Technical Issues

  • Skilled In The Use Of Servicenow Reporting And Performance Analytics

Required Skills

  • Documentation

  • Change Management

  • Training

  • Troubleshooting

  • Knowledge Management

  • Communication

  • Incident Management

  • Problem Management

  • Reporting

  • Collaboration

  • Analysis

  • Monitoring

  • Configuration

  • Escalation

  • Service Delivery

Soft Skills

  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a ServiceNow - Service Manager in Halifax, UK is between £45,000 and £60,000. This range can vary depending on experience, qualifications and other factors.

Additional Information
Lloyds Banking Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 23rd, 2023
Apply BeforeMay 22nd, 2025
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About Lloyds Banking Group

Lloyds Banking Group Plc is a financial services company, which provides a wide range of banking and financial services. The company operates through the following business segments: Retail, Commercial Banking, Consumer Finance, Insurance & TSB.

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