Assistant Guest Service Manager

Are you a customer service professional looking for a unique challenge? Lowes Foods is searching for an experienced Assistant Guest Service Manager to join our team and provide exceptional service to our guests. We are looking for an individual who is passionate, organized, and customer-focused to help us deliver a memorable experience to all our guests.The successful candidate must possess a minimum of two years of retail customer service/supervisory experience, with a demonstrated ability to manage a team and drive sales. They must also possess excellent communication and problem solving skills, and have the ability to work in a fast-paced environment. A friendly, positive attitude and the ability to lead by example are also essential.If you possess the above qualifications and thrive on providing exceptional customer service, we invite you to join Lowes Foods and be a part of our team.

Responsibilities of an Assistant Guest Service Manager:

1. Oversee customer service operations, including greeting and serving guests and resolving customer inquiries and complaints.
2. Drive sales and generate revenue while maintaining a positive customer service experience.
3. Train and supervise customer service staff, ensuring they are working to the highest standard.
4. Manage daily operations and ensure all customer service tasks are completed in a timely and efficient manner.
5. Monitor customer feedback and use it to improve customer service standards.
6. Develop and implement strategies to increase customer satisfaction and loyalty.
7. Ensure compliance with company policies and procedures.
8. Maintain accurate records of customer service activities.
9. Liaise with other departments to ensure customer needs are met.
10. Monitor stock levels and order supplies when necessary.

According to JobzMall, the average salary range for a Assistant Guest Service Manager in Cary, NC, USA is $33,000-$51,000 per year. This range can vary depending on the industry, employer, and experience of the individual.

Lowes Foods is a supermarket chain based in Winston-Salem, North Carolina. The chain's initial growth was in the mountains of North Carolina and rural areas of Virginia, but, starting in the late 1990s, has geared expansion towards metropolitan areas in North and South Carolina.