Floor Leader

LUSH Fresh Handmade Cosmetics is seeking an experienced and passionate Floor Leader to join our team and help our customers find the perfect products to make them look and feel their best. As the Floor Leader, you will be responsible for leading team members and providing exceptional customer service. You will be a key part of the success of our store and an essential part of creating an enjoyable and memorable customer experience.We are looking for an organized and enthusiastic individual with a strong customer service background and the ability to motivate and lead our team. The ideal candidate for this position should have experience managing a retail team, knowledge of the cosmetics industry, and the ability to multitask in a fast-paced environment. The ability to take initiative and stay organized while providing excellent customer service is a must. If you are passionate about cosmetics and have a desire to help customers look and feel their best, we are looking for you!

Responsibilities:

1. Lead and motivate a team of retail staff to deliver excellent customer service.
2. Provide exceptional customer service, ensuring that customers are satisfied with their purchasing experience.
3. Manage store operations, including inventory management, cash handling, and customer relations.
4. Ensure the store is clean and organized at all times.
5. Monitor and maintain stock levels, ensuring that products are well-stocked and available to customers.
6. Resolve customer complaints in a timely and professional manner.
7. Train and develop staff members to ensure they have the knowledge and skills to provide excellent customer service.
8. Develop and implement strategies to increase sales and maximize profits.
9. Stay up-to-date on product knowledge and industry trends.
10. Monitor staff performance and provide feedback and coaching.

According to JobzMall, the average salary range for a Floor Leader in Los Angeles, CA, USA is between $40,000 and $58,000 per year. This range can vary depending on experience, qualifications, and the company's location and size.

Lush is a cosmetics retailer headquartered in Poole, Dorset, United Kingdom. The company was founded by Mark Constantine, a trichologist, and Liz Weir, a beauty therapist. They met in a hair and beauty salon in Poole, UK.