Administrative Support Team Associate
Welcome to Macy's, where we believe in creating an exceptional shopping experience for our customers. We are currently seeking an enthusiastic and organized individual to join our Administrative Support Team as an Associate. In this role, you will play an essential part in ensuring the smooth and efficient operation of our store. If you have a passion for providing excellent customer service, strong administrative skills, and thrive in a fast-paced environment, we would love to hear from you!
- Greet and welcome customers to Macy's, providing a friendly and welcoming atmosphere.
- Assist in creating an exceptional shopping experience for customers by providing excellent customer service.
- Organize and maintain administrative tasks, including answering phone calls, responding to emails, and handling paperwork.
- Collaborate with other team members to ensure the smooth and efficient operation of the store.
- Remain knowledgeable about Macy's products, services, and promotions to effectively assist customers.
- Handle customer inquiries and complaints in a professional and timely manner, escalating issues as needed.
- Maintain a clean and organized work area, including the front desk and administrative office.
- Assist in inventory management by keeping track of supplies and placing orders when necessary.
- Uphold Macy's policies and procedures, including cash handling and security protocols.
- Continuously seek opportunities to improve the customer experience and suggest ideas for process improvement.
Proficient In Microsoft Office Suite: The Ideal Candidate Should Possess Strong Computer Skills, Including Proficiency In Microsoft Word, Excel, And Outlook. Experience With Other Office Software And Systems Is Also A Plus.
Excellent Communication Skills: As An Administrative Support Team Associate, The Candidate Will Be Responsible For Communicating With Various Departments And External Vendors. Therefore, Strong Written And Verbal Communication Skills Are Essential.
Attention To Detail: The Candidate Should Have Excellent Attention To Detail To Ensure Accuracy In Tasks Such As Data Entry, Scheduling, And Filing. This Skill Is Crucial In Maintaining The Organization And Efficiency Of The Administrative Team.
Time Management: The Candidate Should Be Able To Prioritize And Manage Multiple Tasks Efficiently, Meeting Deadlines And Completing Tasks Accurately. Time Management Skills Are Essential For The Smooth Functioning Of The Administrative Team.
Customer Service Oriented: As A Representative Of Macy's, The Candidate Should Have A Customer Service-Oriented Approach To Handle Inquiries And Requests From Both Internal And External Customers. This Includes A Positive Attitude, Patience, And The Ability To Handle Challenging Situations Professionally.
Communication Skills
Data Entry
Time Management
Filing
Scheduling
Attention to detail
Organizational Skills
customer service
Computer proficiency
Problem-Solving
Multi-tasking
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Administrative Support Team Associate in Seattle, WA, USA is $35,000 - $50,000 per year. This range may vary depending on the specific company, experience level, and job responsibilities. Some factors that can affect salary include the industry, location, and demand for the position. Additionally, individuals with specialized skills or certifications may earn higher salaries within this range.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.
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