Macy's is seeking an experienced, customer-focused Asset Protection Detective to join our team. The ideal candidate will have a passion for retail, excellent interpersonal skills, and the ability to think and act quickly. As an Asset Protection Detective, you will be responsible for proactively preventing and minimizing loss within our stores.To be successful in this role, you must have a minimum of two years of loss prevention or security experience, preferably in a retail setting. You must also be able to communicate effectively with customers, store management, and other stakeholders. You should have a keen eye for detecting shoplifting, possess excellent investigative skills, and be able to work independently and collaboratively. Additionally, you must have a valid driver’s license and reliable transportation.If you have a strong commitment to customer service and a desire to help Macy's continue to be the premier retail destination, we look forward to hearing from you.
- Monitor store activity for any suspicious behavior or shoplifting attempts.
- Investigate suspicious activity, apprehend shoplifters, and fill out appropriate documentation.
- Utilize video surveillance equipment to spot shoplifters and other potential threats.
- Ensure compliance with all applicable laws and regulations related to asset protection.
- Develop and execute plans to reduce shrinkage and prevent theft.
- Train store staff on loss prevention and security best practices.
- Work with store management to develop and implement asset protection strategies.
- Maintain and update security logs and incident reports.
- Respond to customer inquiries and complaints in a timely and professional manner.
- Provide feedback to store management on loss prevention and security issues.
Excellent Customer Service Skills
Computer Literacy
High School Diploma Or Ged
Valid Security Guard License
Experience In Retail Security Or Asset Protection
Ability To Detect Shoplifting And Fraud
Good Physical Condition
Excellent Communication And Problem-Solving Skills
Documentation
Conflict Resolution
customer service
Report Writing
Law enforcement
Risk assessment
Tactical planning
interrogation
Surveillance
Interviewing
Analyzing
Investigation
Patrolling
Security Systems
Retail Loss Prevention
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
Analytical Thinking
flexibility
Organizational skills
Teamwork
According to JobzMall, the average salary range for a Asset Protection Detective in Edison, NJ, USA is between $29,000 and $63,000 per year. This range is based on various factors such as experience, qualifications, and location.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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