Macy's

Asset Protection Detective

Macy's

Milpitas, CA 95035, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a vigilant and detail-oriented individual with a passion for maintaining safety and security? Do you thrive in fast-paced environments and enjoy solving puzzles? If so, Macy's is looking for you to join our team as an Asset Protection Detective. Our AP Detectives play a crucial role in protecting our assets and ensuring the safety of our customers and employees. We are seeking candidates who are dedicated, reliable, and have a strong sense of integrity to uphold our standards. If you are ready to take on this exciting and challenging role, we encourage you to apply today.

  1. Monitor and maintain the safety and security of Macy's assets, including merchandise, employees, and customers.
  2. Conduct investigations into potential theft and fraudulent activities, utilizing surveillance cameras, interviews, and other investigative techniques.
  3. Collaborate with store management and law enforcement agencies to identify and apprehend suspects involved in theft and other criminal activities.
  4. Perform regular audits to ensure compliance with company policies and procedures related to asset protection.
  5. Provide excellent customer service by assisting with any security-related issues and addressing customer concerns in a professional and timely manner.
  6. Utilize strong observation skills to identify suspicious behavior and potential threats to the store's assets.
  7. Maintain accurate and organized records of all security-related incidents and investigations.
  8. Train and educate store employees on company policies and procedures related to asset protection and loss prevention.
  9. Stay up-to-date on industry trends and best practices in asset protection and loss prevention.
  10. Act as a role model for integrity and ethical behavior, upholding the values and standards of Macy's at all times.
Where is this job?
This job is located at Milpitas, CA 95035, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques: An Asset Protection Detective At Macy's Should Have A Thorough Understanding Of Loss Prevention Techniques, Such As Cctv Monitoring, Inventory Control, And Alarm Systems. This Knowledge Is Essential For Identifying And Preventing Potential Theft Or Fraud.

  • Experience In Security Or Law Enforcement: Previous Experience In Security Or Law Enforcement Is Highly Desirable For This Role. It Demonstrates An Understanding Of Security Protocols And Procedures, As Well As The Ability To Handle Potentially Dangerous Situations.

  • Strong Communication Skills: Effective Communication Is Crucial For An Asset Protection Detective, As They Will Need To Work Closely With Other Team Members, Store Management, And Law Enforcement. They May Also Need To Confront And Communicate With Potential Shoplifters Or Suspects In A Professional And Calm Manner.

  • Attention To Detail: A Successful Asset Protection Detective Must Have Strong Attention To Detail To Identify And Document Potential Security Threats. This Includes Being Able To Recognize Suspicious Behavior Or Patterns, Accurately Record Incidents, And Follow Up On Any Leads Or Evidence.

  • Ability To Work In A Fast-Paced Environment: Working In A Retail Environment Can Be Fast-Paced And Unpredictable, Especially During Busy Seasons Or Sales Events. An Asset Protection Detective Should Be Comfortable Working In A Dynamic And Ever-Changing Environment And Be Able To Adapt Quickly To New Situations.

Required Skills
  • Communication

  • Attention to detail

  • Crisis Management

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Risk assessment

  • Teamwork

  • Surveillance

  • Security protocols

  • Fraud detection

  • Investigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Detective in Milpitas, CA 95035, USA is $50,000 to $60,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization. Some employers may offer higher salaries or additional benefits for this position.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started