Fulfillment and Receiving Support Associate

Welcome to Macy's - where we pride ourselves on delivering exceptional customer experiences and providing top-notch service to our shoppers. As a Fulfillment and Receiving Support Associate, you will play a vital role in ensuring that our products are received, processed, and delivered efficiently to our customers. We are looking for individuals who are detail-oriented, organized, and have a passion for customer service. If you are ready to join a dynamic team and contribute to the success of one of the most iconic retail brands, then we want to hear from you!

1. Receive and process incoming merchandise from vendors, ensuring accuracy and timely delivery to the sales floor.
2. Maintain a clean and organized receiving area, ensuring that all merchandise is properly tagged, labeled, and stored.
3. Assist with the fulfillment of online orders, including picking, packing, and shipping.
4. Communicate with customers and provide exceptional service, addressing any questions or concerns they may have.
5. Collaborate with other team members to ensure efficient and smooth operation of the receiving and fulfillment processes.
6. Monitor inventory levels and report any discrepancies or issues to management.
7. Follow all safety and security procedures to prevent theft and protect merchandise.
8. Assist with restocking and replenishing merchandise on the sales floor as needed.
9. Maintain a thorough understanding of Macy's products, services, and promotions to effectively assist customers.
10. Continuously strive to improve the customer experience by identifying areas for improvement and implementing solutions.
11. Adhere to all company policies and procedures, including those related to safety, attendance, and performance.
12. Collaborate with other departments, such as sales and customer service, to ensure a seamless shopping experience for customers.
13. Take ownership of customer issues and follow through to ensure a satisfactory resolution.
14. Show a willingness to learn and adapt to new processes and procedures as they are implemented.
15. Participate in training and development opportunities to enhance skills and knowledge of company products and services.

According to JobzMall, the average salary range for a Fulfillment and Receiving Support Associate in Sacramento, CA, USA is $13-15 per hour. This can vary depending on experience, qualifications, and the specific company or organization. Some positions may offer higher salaries or additional benefits such as health insurance or bonuses.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.