Macy's

Multi-Store Investigator - Organized Retail Crime

Macy's

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about tackling organized retail crime and protecting retail stores from theft and fraud? Do you have a keen eye for detail and the ability to conduct thorough investigations? If so, Macy's is seeking a highly motivated and experienced Multi-Store Investigator to join our team. As a Multi-Store Investigator, you will play a crucial role in safeguarding our stores and merchandise from criminal activities. We are looking for a skilled individual who is dedicated to upholding the integrity of our brand and ensuring a safe shopping environment for our customers. If you possess strong analytical skills, excellent communication abilities, and a background in law enforcement or loss prevention, we encourage you to apply for this exciting opportunity.

  1. Conduct thorough investigations into suspected organized retail crime activity in multiple store locations.
  2. Develop and maintain relationships with law enforcement agencies to facilitate the investigation and prosecution of retail crime offenders.
  3. Monitor and analyze data and trends related to organized retail crime to identify potential risks and develop strategies to prevent and mitigate theft and fraud.
  4. Collaborate with store management and loss prevention teams to identify potential vulnerabilities and implement security measures to protect stores and merchandise.
  5. Conduct interviews and gather evidence to support criminal investigations and build cases against perpetrators.
  6. Maintain accurate and detailed records of all investigations and provide timely updates to relevant stakeholders.
  7. Train and educate store associates on best practices for preventing and responding to retail crime incidents.
  8. Stay up-to-date on industry trends and advancements in retail crime prevention and share knowledge with the team.
  9. Represent the company in court proceedings and provide testimony when necessary.
  10. Conduct regular audits and risk assessments to ensure compliance with company policies and procedures related to retail crime prevention.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Experience In Loss Prevention: A Multi-Store Investigator At Macy's Should Have A Strong Background In Loss Prevention, Including Knowledge Of Theft Prevention Techniques And Understanding Of Store Security Systems.

  • Analytical Skills: This Role Requires Strong Analytical Skills To Identify Patterns And Trends In Theft Activity Across Multiple Store Locations. The Ability To Interpret Data And Make Recommendations Based On Findings Is Crucial.

  • Communication Skills: Excellent Communication Skills Are Essential For A Multi-Store Investigator To Effectively Collaborate With Store Management And Law Enforcement Agencies. This Includes The Ability To Write Detailed Reports And Give Presentations.

  • Attention To Detail: Investigating And Gathering Evidence Of Organized Retail Crime Requires A Keen Eye For Detail. The Multi-Store Investigator Must Be Able To Spot Discrepancies And Inconsistencies In Data And Physical Evidence.

  • Flexibility And Adaptability: This Role May Require Travel To Different Store Locations, Sometimes At Short Notice. The Multi-Store Investigator Should Be Able To Adapt To Different Environments And Handle Unexpected Situations While Maintaining A Professional Demeanor.

Required Skills
  • Inventory Management

  • Interviewing Techniques

  • Risk assessment

  • Interpersonal Communication

  • Loss prevention

  • Fraud detection

  • retail operations

  • Investigation Skills

  • Evidence Gathering

  • Surveillance Techniques

  • Criminal Justice

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Multi-Store Investigator - Organized Retail Crime in New York, NY, USA is $49,000 - $75,000 per year. This range can vary depending on the specific company, location, and experience of the individual. Additionally, the salary may also include bonuses and benefits.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeMay 22nd, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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