Macy's

Retail Commission Sales Associate

Macy's

San Jose, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Macy's is looking for a motivated, customer-service-oriented Retail Commission Sales Associate to join our team! As a Retail Commission Sales Associate, you will be responsible for delivering an exceptional customer experience, engaging customers in conversation to understand their needs, and helping to fulfill those needs with the merchandise that matches their individual style. You will also be responsible for upselling additional items, providing product knowledge, and building relationships with customers. To be successful in this role, you should possess excellent customer service and communication skills. In addition, you should be able to prioritize tasks, be a self-starter, and have a passion for retail. You should also have a minimum of 1 year of retail experience. High school diploma or equivalent is required. A college degree and bilingual capabilities are preferred.If you have a passion for fashion and customer service, and you are looking for a rewarding opportunity with a well-respected retailer, then we want to hear from you!

Responsibilities:

  1. Provide excellent customer service and create a positive customer shopping experience.
  2. Engage with customers to understand their needs and match those needs with the appropriate merchandise.
  3. Upsell additional items to customers.
  4. Provide product knowledge and build relationships with customers.
  5. Prioritize tasks and be a self-starter.
  6. Maintain a friendly and professional attitude at all times.
  7. Follow all safety and security guidelines.
  8. Follow company policies and procedures.
  9. Perform other duties as assigned.
  10. Possess excellent customer service and communication skills.
  11. Possess a minimum of 1 year of retail experience.
  12. Possess a high school diploma or equivalent.
  13. Possess a college degree and bilingual capabilities (preferred).
Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Work Independently

  • Positive Attitude

  • Outgoing Personality

  • Dependability

  • Knowledge Of Retail Merchandising

  • Flexibility To Work Various Shifts

Required Skills
  • Networking

  • Merchandising

  • Branding

  • Listening

  • organizing

  • Assisting

  • Problem-Solving

  • Upselling

  • Advising

  • Greeting

  • Negotiating

  • Collaborating

  • Selling

  • Inventorying

  • Checkout

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Commission Sales Associate in San Jose, CA, USA is between $17.53 and $24.36 per hour. This is based on data from the United States Bureau of Labor Statistics (BLS), and factors in the cost of living in the area, education level, experience, and other factors.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 13th, 2023
Apply BeforeMay 22nd, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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