Retail Customer Experience Associate

Welcome to the world of retail, where every day brings new opportunities to connect with customers and create unforgettable shopping experiences. As a Retail Customer Experience Associate at Macy's, you will play a crucial role in delivering exceptional service to our valued customers. We are seeking individuals who are passionate about providing personalized assistance, creating a welcoming atmosphere, and building lasting relationships with our shoppers. If you have a natural flair for customer service, a positive attitude, and a drive to exceed expectations, we want you on our team. Join us as we elevate the retail experience at Macy's.

• Greet and welcome customers as they enter the store, creating a warm and inviting atmosphere
• Provide personalized assistance to customers by understanding their needs and recommending products or services
• Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty
• Respond to customer inquiries and concerns in a timely and professional manner
• Maintain a thorough knowledge of products, promotions, and company policies to effectively assist customers
• Actively listen to and address customer feedback and concerns, striving to exceed their expectations
• Collaborate with team members to ensure a seamless and efficient shopping experience for customers
• Continuously strive to improve the customer experience by staying updated on industry trends and best practices
• Uphold company values and standards, including providing exceptional service and promoting a positive work environment
• Handle cash and credit transactions accurately and efficiently, following all cash handling and security procedures.

According to JobzMall, the average salary range for a Retail Customer Experience Associate in Glendale, CA, USA is $25,000 - $40,000 per year. However, this can vary depending on factors such as the specific company, the individual's experience and skills, and the location within Glendale. It is important to research and compare salaries for specific positions and locations to get a more accurate understanding of the salary range.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.