Retail Fitting Room and Floor Support Associate

At Macy's, we pride ourselves on providing exceptional customer service and creating a seamless shopping experience for our customers. As a Retail Fitting Room and Floor Support Associate, you will play a crucial role in ensuring our customers have a positive and enjoyable experience in our store. We are looking for individuals who are passionate about fashion and have a strong attention to detail. If you are a team player with excellent communication skills and a desire to help customers find their perfect fit, we encourage you to apply.

1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
2. Maintain a clean and organized fitting room area to create a positive and comfortable shopping experience for customers.
3. Assist customers with trying on clothing and accessories, providing honest and helpful feedback.
4. Offer styling suggestions and product knowledge to help customers find their perfect fit.
5. Monitor fitting room occupancy and manage the flow of customers to ensure an efficient and timely experience.
6. Retrieve and restock merchandise in the fitting room area, ensuring all sizes and styles are readily available for customers.
7. Communicate with sales associates and managers to replenish merchandise on the sales floor and assist with any customer needs.
8. Handle customer inquiries, complaints, and returns in a professional and courteous manner.
9. Continuously monitor and maintain the overall appearance and cleanliness of the sales floor.
10. Educate customers on Macy's store policies, services, and loyalty programs.
11. Collaborate with team members to achieve sales goals and provide a positive team environment.
12. Attend training sessions and stay updated on product knowledge and fashion trends.
13. Adhere to all company policies and procedures to ensure a safe and secure work environment.
14. Demonstrate a positive attitude and willingness to assist in any department as needed.
15. Maintain a flexible schedule, including weekends and holidays, to meet the needs of the business.

According to JobzMall, the average salary range for a Retail Fitting Room and Floor Support Associate in Raleigh, NC, USA is $9-$12 per hour. This may vary depending on the specific company, experience level, and job responsibilities. Some companies may also offer additional benefits such as bonuses, commission, or discounts.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.