Macy's

Retail Fitting Room and Floor Support Associate

Macy's

Houston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of Macy's retail! As a Retail Fitting Room and Floor Support Associate, you will play a crucial role in ensuring our customers have an exceptional shopping experience. Your friendly and helpful demeanor, combined with your exceptional organizational skills, will make you a valuable asset to our team. We are seeking individuals who are passionate about delivering excellent customer service and have a knack for maintaining a well-organized and visually appealing sales floor. If you have a keen eye for detail, thrive in a fast-paced environment, and enjoy working as part of a dynamic team, we would love to have you join us at Macy's.

  1. Greet and welcome customers as they enter the retail store, providing a warm and friendly atmosphere.
  2. Act as a brand ambassador for Macy's, providing exceptional customer service and promoting the store's products and services.
  3. Maintain a clean and organized fitting room area, ensuring that all merchandise is properly returned to the sales floor in a timely manner.
  4. Assist customers in the fitting room, providing size and style recommendations and ensuring they have a positive experience.
  5. Monitor the sales floor, ensuring that merchandise is properly displayed and restocked to maintain a visually appealing shopping environment.
  6. Communicate with sales associates and management to address any customer concerns or issues in a timely and professional manner.
  7. Maintain knowledge of current sales and promotions in order to effectively assist customers and promote sales.
  8. Keep track of inventory levels and communicate any low stock or out-of-stock items to management.
  9. Participate in team meetings and training sessions to stay updated on company policies and procedures.
  10. Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  11. Adhere to all company safety and security procedures to ensure a safe shopping environment for both customers and employees.
  12. Continuously strive to improve the customer experience by seeking feedback and proactively finding ways to enhance the shopping experience.
  13. Maintain a positive and professional attitude at all times, representing Macy's brand values and image.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Customer Service Skills: A Retail Fitting Room And Floor Support Associate Must Possess Excellent Customer Service Skills In Order To Assist Customers With Their Fitting Room Needs And Provide Support On The Sales Floor.

  • Knowledge Of Retail Operations: This Position Requires A Thorough Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Sales Techniques.

  • Attention To Detail: As A Fitting Room Associate, It Is Important To Have A Keen Eye For Detail In Order To Accurately Keep Track Of Items Being Tried On And Returned To The Sales Floor.

  • Teamwork: The Ability To Work Well With Others Is Crucial In A Fast-Paced Retail Environment. A Retail Fitting Room And Floor Support Associate Must Be Able To Collaborate With Colleagues To Ensure The Smooth Operation Of The Fitting Room And Sales Floor.

  • Physical Stamina: This Job Requires Standing For Long Periods Of Time, As Well As The Ability To Lift And Move Heavy Items. A Candidate Should Be Physically Fit And Able To Handle The Physical Demands Of The Job.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Teamwork

  • Organization

  • Salesmanship

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fitting Room and Floor Support Associate in Houston, TX, USA is $8-$14 per hour. This may vary depending on factors such as experience, location, and specific job duties.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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