Retail Fitting Room and Floor Support Associate

Welcome to Macy's, where we believe in making every shopping experience a memorable one. As a Retail Fitting Room and Floor Support Associate, you will play a crucial role in ensuring our customers have a seamless and enjoyable shopping experience. We are looking for individuals who are passionate about customer service, have a keen eye for detail, and thrive in a fast-paced environment. If you are someone who loves fashion, has a positive attitude, and enjoys working in a team, then we would love to have you join our Macy's family.

1. Greet customers with a warm and friendly demeanor as they enter the store.
2. Assist customers with trying on clothes in the fitting room and provide honest and helpful feedback.
3. Maintain a clean and organized fitting room area, including restocking items and removing unwanted items.
4. Ensure that all merchandise on the sales floor is neatly displayed and organized at all times.
5. Proactively approach customers on the sales floor and offer assistance with finding items or answering questions.
6. Monitor fitting room area for any potential theft or fraudulent activity and report any suspicious behavior to a manager.
7. Provide excellent customer service by addressing and resolving any customer concerns or complaints.
8. Keep track of inventory levels in the fitting room and alert management when items need to be restocked.
9. Collaborate with fellow associates to create a positive and efficient team environment.
10. Stay up-to-date on current fashion trends and product knowledge to better assist customers.
11. Adhere to company policies and procedures regarding customer service, safety, and loss prevention.
12. Maintain a professional appearance and demeanor at all times.
13. Assist with other duties as needed, such as restocking merchandise, processing transactions, or fulfilling online orders.
14. Attend store meetings and training sessions to continuously improve customer service skills.
15. Strive to create a memorable shopping experience for every customer and exceed their expectations.

According to JobzMall, the average salary range for a Retail Fitting Room and Floor Support Associate in Austin, TX, USA is between $10.50 and $12.50 per hour. This can vary depending on the specific company and the level of experience of the individual. Some companies may also offer additional benefits such as commission or bonuses.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.