Retail Fragrances Sales Associate
Welcome to Macy's, where our team of passionate and knowledgeable sales associates help customers discover the perfect fragrance for every occasion. As a Retail Fragrances Sales Associate, you will have the opportunity to connect with customers, share your expertise, and make their shopping experience unforgettable. We are looking for dedicated individuals with a love for all things fragrant, a flair for customer service, and a drive for sales. Join our team and be a part of the Macy's fragrance family!
- Greet and welcome customers to Macy's fragrance department with a friendly and positive attitude.
- Provide exceptional customer service by actively listening to customers' needs and offering personalized fragrance recommendations.
- Utilize knowledge and expertise of various fragrances to assist customers in selecting the perfect scent for any occasion.
- Stay up-to-date on new and existing fragrance products, as well as industry trends and techniques.
- Build and maintain relationships with customers to ensure a memorable shopping experience and encourage repeat business.
- Meet and exceed sales goals by actively promoting and upselling fragrance products to customers.
- Process transactions accurately and efficiently using Macy's point-of-sale system.
- Maintain a clean and organized fragrance department, including restocking and replenishing merchandise.
- Collaborate with team members to create a positive and cohesive work environment.
- Attend and participate in training programs to continuously improve product knowledge and sales skills.
Strong Knowledge Of Fragrances: A Retail Fragrances Sales Associate At Macy's Should Have A Thorough Understanding Of Different Types Of Fragrances, Their Ingredients, And How They Interact With The Skin. This Knowledge Will Help Them Accurately Recommend Products To Customers And Answer Any Questions They May Have.
Excellent Customer Service Skills: Customer Service Is A Crucial Aspect Of Working In Retail, And It Is Especially Important In The Fragrance Department As Scents Can Be A Very Personal And Intimate Purchase. A Successful Retail Fragrances Sales Associate Should Have Exceptional Communication Skills, Be Able To Build Rapport With Customers, And Provide A Positive Shopping Experience.
Sales Experience: Macy's Is A Retail Store, And The Primary Responsibility Of A Retail Fragrances Sales Associate Is To Sell Products. Therefore, Candidates Should Have Previous Sales Experience, Preferably In A Retail Environment. This Experience Will Demonstrate Their Ability To Meet Sales Targets, Upsell, And Cross-Sell Products.
A Passion For Fragrance: A Genuine Interest In Fragrances Is A Must For A Retail Fragrances Sales Associate. This Passion Will Translate Into Enthusiasm For The Products, Which Will Help To Create A More Engaging And Enjoyable Shopping Experience For Customers. It Will Also Make It Easier For The Sales Associate To Keep Up-To-Date With New Fragrance Releases And Industry Trends.
Flexibility And Adaptability: Macy's Is A Fast-Paced Retail Environment, And A Retail Fragrances Sales Associate Should Be Able To Work Under Pressure And Handle Multiple Tasks Simultaneously. They Should Also Be Able To Adapt To Changes In The Store Layout, Product Displays, And Customer Needs. This Flexibility Will Ensure That They Can Provide The Best Service Possible And Contribute To The Overall Success Of The Fragrance Department.
Communication Skills
Inventory Management
Product knowledge
customer service
Merchandising
Teamwork
Multi-tasking
Point of Sale (POS) systems
brand awareness
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Fragrances Sales Associate in Scottsdale, AZ, USA is between $25,000 - $45,000 per year. This can vary based on factors such as experience, location, and the specific retail store or brand the associate is working for.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.
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