Macy's

Retail Fragrances Sales Support Associate

Macy's

Costa Mesa, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Macy's, we're looking for an enthusiastic, dedicated Retail Fragrances Sales Support Associate to join our team. This is a great opportunity to work with an iconic retailer and to be part of a dynamic and collaborative work environment.The successful candidate will be an outgoing individual with an interest in fragrances, excellent customer service skills, and the ability to maintain a professional and friendly demeanor with both customers and coworkers. We are looking for someone with a keen eye for detail who can handle the fast-paced atmosphere of our stores.The ideal candidate for this role will have at least 1 year of retail or customer service experience, strong interpersonal and communication skills, and a results-oriented approach to work. An understanding of the fragrance industry and how to recommend products to customers is also a plus.We believe in creating a positive and supportive culture where our associates can find fulfillment and grow. If you think you have what it takes to join our team, we'd love to hear from you!

Responsibilities:

  1. Provide outstanding customer service to Macy's customers in the fragrances department.
  2. Handle customer inquiries, assist customers with fragrance product selection, and process sales transactions.
  3. Maintain a professional and friendly demeanor with customers and coworkers.
  4. Adhere to all company policies and procedures.
  5. Keep the fragrances department organized and stocked with merchandise.
  6. Monitor inventory levels and restock shelves as needed.
  7. Assist with store marketing initiatives and promotional events.
  8. Remain up-to-date on current fragrance trends and products.
  9. Actively seek out customer feedback and suggest new product offerings.
  10. Report any discrepancies or issues to the store manager.
Where is this job?
This job is located at Costa Mesa, CA, USA
Job Qualifications
  • Strong Organizational And Communication Skills

  • Previous Retail Experience

  • Knowledge Of Fragrances And Cosmetics

  • Ability To Build Relationships With Customers

  • Ability To Work Under Pressure

  • Ability To Operate A Computer And Pos System

  • Good Customer Service And Problem-Solving Skills

  • Ability To Work Flexible Hours.

Required Skills
  • Communication

  • Sales

  • Inventory

  • Brand Knowledge

  • customer service

  • Merchandising

  • Teamwork

  • Organization

  • Problem-Solving

  • Cash register

  • Upselling

  • Promoting

  • Stock Management

  • Visual Display

  • Fragrance Knowledge

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • collaboration

  • Problem-Solving

  • And Adaptability

Compensation

According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in Costa Mesa, CA, USA is $30,000 to $40,000 annually. This salary range can vary depending on the experience and qualifications of the individual, as well as the company they work for.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 12th, 2023
Apply BeforeMay 22nd, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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