Retail Fragrances Sales Support Associate

Are you passionate about fragrances and customer service? Do you thrive in a fast-paced retail environment? Macy's is seeking a dedicated and enthusiastic individual to join our team as a Retail Fragrances Sales Support Associate. In this role, you will assist customers in finding their perfect fragrance, provide exceptional service, and help drive sales. Our ideal candidate is a team player with a strong knowledge of fragrances and a passion for delivering an exceptional shopping experience. If you are energetic, personable, and have a love for the world of fragrances, we want to hear from you!

1. Assist customers in finding their perfect fragrance by offering knowledgeable recommendations and providing exceptional customer service.
2. Maintain a thorough understanding of all fragrances and their unique qualities to accurately assist customers with their selections.
3. Actively engage with customers to build relationships and establish a loyal customer base.
4. Meet and exceed sales goals by promoting and upselling fragrances to customers.
5. Keep up-to-date with new fragrance releases and promotions to effectively promote and sell products.
6. Ensure the fragrance area is well-stocked, organized, and visually appealing at all times.
7. Handle cash and credit transactions accurately and efficiently.
8. Collaborate with the fragrance department team to achieve overall sales goals and maintain a positive work environment.
9. Continuously strive to improve knowledge and expertise in fragrances to better assist customers.
10. Maintain a professional and friendly demeanor at all times to provide a positive shopping experience for customers.
11. Follow all store policies and procedures, including safety and security protocols.
12. Attend training and development sessions to enhance product knowledge and sales techniques.
13. Assist in inventory management by receiving and replenishing merchandise as needed.
14. Keep track of customer preferences to provide personalized service and promote customer loyalty.
15. Utilize excellent communication skills to effectively communicate with customers, team members, and management.

According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in Fort Myers, FL, USA is between $9.50 - $14.00 per hour. However, this can vary depending on factors such as experience, education, and the specific company or store the individual is working for. Some higher-end retailers may offer a higher salary for this position, while others may offer a lower salary.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.