
Retail Fragrances Sales Support Associate
Are you passionate about fragrances and helping customers find their perfect scent? Do you have a knack for sales and providing exceptional customer service? Macy's is seeking a knowledgeable and enthusiastic Retail Fragrances Sales Support Associate to join our team. As a crucial member of our fragrance department, you will assist customers in discovering their signature scent, while also supporting our sales team in achieving their goals. If you have a love for fragrances and a desire to create memorable shopping experiences, we would love to have you on our team!
- Assist customers in finding their perfect fragrance by providing expert knowledge and recommendations.
- Create a welcoming and positive shopping experience for customers by providing exceptional customer service.
- Utilize sales techniques to drive fragrance sales and meet individual and team sales goals.
- Maintain a thorough understanding of all fragrances and their ingredients to accurately answer customer inquiries.
- Keep up-to-date with current fragrance trends and product knowledge to effectively communicate with customers.
- Work closely with the sales team to achieve departmental sales targets and support overall store goals.
- Keep the fragrance department organized and well-stocked, ensuring all products are properly displayed.
- Process customer transactions accurately and efficiently.
- Collaborate with other departments to provide a seamless shopping experience for customers.
- Continuously strive to improve personal and team performance by seeking feedback and participating in training opportunities.
Excellent Customer Service Skills: A Retail Fragrances Sales Support Associate At Macy's Should Possess Strong Interpersonal Skills And Be Able To Provide Exceptional Customer Service To Clients.
Knowledge Of Fragrance Products: Candidates Should Have A Good Understanding Of Different Fragrance Brands, Scents, And Product Types To Assist Customers In Making Informed Purchasing Decisions.
Sales And Marketing Experience: A Successful Candidate Should Have Previous Experience Working In Sales Or Marketing, With A Proven Track Record Of Meeting And Exceeding Sales Targets.
Strong Communication Skills: Effective Communication Is Crucial In This Role, And Candidates Should Be Able To Communicate Clearly And Persuasively With Customers, Colleagues, And Vendors.
Flexible Schedule: Retail Fragrances Sales Support Associates At Macy's Are Expected To Work Flexible Hours, Including Evenings, Weekends, And Holidays, To Accommodate The Needs Of The Business And Meet Customer Demand.
Inventory Management
Product knowledge
Multitasking
customer service
Cash Handling
Visual merchandising
Teamwork
POS system
brand awareness
Product Demonstrations
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in St. Louis, MO, USA is $26,000 - $35,000 per year. This may vary depending on the specific company, location, and experience level of the individual. Some factors that can affect salary include commission bonuses, benefits, and performance incentives.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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