Macy's

Retail Fragrances Sales Support Associate

Macy's

St. Louis, MO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about fragrances and helping customers find their perfect scent? Do you have a knack for sales and providing exceptional customer service? Macy's is seeking a knowledgeable and enthusiastic Retail Fragrances Sales Support Associate to join our team. As a crucial member of our fragrance department, you will assist customers in discovering their signature scent, while also supporting our sales team in achieving their goals. If you have a love for fragrances and a desire to create memorable shopping experiences, we would love to have you on our team!

  1. Assist customers in finding their perfect fragrance by providing expert knowledge and recommendations.
  2. Create a welcoming and positive shopping experience for customers by providing exceptional customer service.
  3. Utilize sales techniques to drive fragrance sales and meet individual and team sales goals.
  4. Maintain a thorough understanding of all fragrances and their ingredients to accurately answer customer inquiries.
  5. Keep up-to-date with current fragrance trends and product knowledge to effectively communicate with customers.
  6. Work closely with the sales team to achieve departmental sales targets and support overall store goals.
  7. Keep the fragrance department organized and well-stocked, ensuring all products are properly displayed.
  8. Process customer transactions accurately and efficiently.
  9. Collaborate with other departments to provide a seamless shopping experience for customers.
  10. Continuously strive to improve personal and team performance by seeking feedback and participating in training opportunities.
Where is this job?
This job is located at St. Louis, MO, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Fragrances Sales Support Associate At Macy's Should Possess Strong Interpersonal Skills And Be Able To Provide Exceptional Customer Service To Clients.

  • Knowledge Of Fragrance Products: Candidates Should Have A Good Understanding Of Different Fragrance Brands, Scents, And Product Types To Assist Customers In Making Informed Purchasing Decisions.

  • Sales And Marketing Experience: A Successful Candidate Should Have Previous Experience Working In Sales Or Marketing, With A Proven Track Record Of Meeting And Exceeding Sales Targets.

  • Strong Communication Skills: Effective Communication Is Crucial In This Role, And Candidates Should Be Able To Communicate Clearly And Persuasively With Customers, Colleagues, And Vendors.

  • Flexible Schedule: Retail Fragrances Sales Support Associates At Macy's Are Expected To Work Flexible Hours, Including Evenings, Weekends, And Holidays, To Accommodate The Needs Of The Business And Meet Customer Demand.

Required Skills
  • Inventory Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • POS system

  • brand awareness

  • Product Demonstrations

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in St. Louis, MO, USA is $26,000 - $35,000 per year. This may vary depending on the specific company, location, and experience level of the individual. Some factors that can affect salary include commission bonuses, benefits, and performance incentives.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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