Retail Fulfillment Associate

Macy's is currently seeking a motivated and customer-oriented Retail Fulfillment Associate to join our team. The ideal candidate will have a passion for delivering excellent customer service, be comfortable working in a fast-paced environment, and possess strong organizational and communication skills. If you are a highly organized individual with a desire to help our customers in a retail setting, then this is the perfect job for you.The Retail Fulfillment Associate is responsible for assisting customers in the store and ensuring customer satisfaction, while also taking part in stock management and inventory control. The successful candidate will be required to maintain a professional and friendly attitude and will be a key part of our team.To be considered for this role, you must possess a high school diploma or equivalent, have at least one year of customer service experience, and possess strong organizational and time management skills. Prior retail experience is preferred, but not required. If you have a passion for helping customers and thrive in a fast-paced environment, then we would love to hear from you.

Responsibilities for this role include:

1. Greeting and assisting customers in the store.
2. Responding to customer inquiries in an efficient and friendly manner.
3. Maintaining a professional and friendly attitude at all times.
4. Providing exceptional customer service.
5. Managing stock levels and inventory control.
6. Ensuring accurate order fulfillment and delivery.
7. Processing customer orders in a timely manner.
8. Handling customer complaints and resolving issues.
9. Maintaining accurate records and filing systems.
10. Adhering to company policies and procedures.

According to JobzMall, the average salary range for a Retail Fulfillment Associate in Chicago, IL, USA is between $24,000 and $28,000 per year. This range is based on market conditions, education, experience, and other factors.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.