Retail Sales Jewelry Clerical Associate
Welcome to Macy's, where we believe that every piece of jewelry tells a unique story. We are currently seeking a detail-oriented and customer-focused individual to join our team as a Retail Sales Jewelry Clerical Associate. In this role, you will assist our customers in finding the perfect jewelry pieces to complement their personal style and special occasions. Your enthusiasm and passion for jewelry, combined with your exceptional organizational skills, will make you an integral member of our team. If you have a keen eye for detail and a genuine desire to provide exceptional service, we encourage you to apply for this exciting opportunity.
- Greet and welcome customers to Macy's jewelry department with a warm and friendly attitude.
- Listen to customers' needs and preferences to help them find the perfect jewelry pieces.
- Provide exceptional customer service by answering any questions and addressing concerns.
- Maintain a deep knowledge of Macy's jewelry products and promotions to effectively assist customers.
- Utilize excellent organizational skills to keep the jewelry display cases and inventory neat and organized.
- Process sales transactions accurately and efficiently.
- Collaborate with other team members to ensure a positive and cohesive work environment.
- Continuously strive to meet and exceed sales goals and targets.
- Follow all company policies and procedures, including safety and security protocols.
- Stay up-to-date on industry trends and product knowledge to provide customers with the most current information.
- Assist with inventory management, including restocking and conducting regular inventory counts.
- Participate in training and development programs to enhance product knowledge and customer service skills.
- Handle all customer inquiries and complaints in a prompt and professional manner.
- Maintain a clean and well-organized work area.
- Demonstrate a genuine passion for jewelry and share this enthusiasm with customers.
Strong Communication Skills: The Ability To Effectively Communicate With Customers, Colleagues, And Management Is Essential For A Retail Sales Jewelry Clerical Associate At Macy's. This Includes Listening To Customers' Needs, Explaining Product Features, And Communicating Any Issues Or Concerns To The Appropriate Parties.
Knowledge Of Jewelry And Fashion Trends: A Successful Candidate For This Role Should Have A Strong Understanding Of Current Jewelry And Fashion Trends. This Includes Knowledge Of Different Types Of Metals, Gemstones, And Styles, As Well As The Ability To Make Recommendations To Customers Based On Their Personal Style And Preferences.
Attention To Detail: Working In A Retail Environment Requires A Keen Eye For Detail, And This Is Especially True When It Comes To Jewelry. A Retail Sales Jewelry Clerical Associate Must Be Able To Accurately And Efficiently Handle Inventory, Pricing, And Merchandising Tasks, As Well As Assist Customers With Jewelry Selection And Purchases.
Customer Service Experience: Macy's Places A High Value On Providing Exceptional Customer Service, And This Extends To The Jewelry Department. A Qualified Candidate Should Have Previous Experience In A Customer-Facing Role, Preferably In A Retail Or Sales Setting. This Includes Skills Such As Problem-Solving, Conflict Resolution, And Upselling.
Computer Proficiency: As A Jewelry Clerical Associate, You Will Be Responsible For Maintaining Accurate Sales And Inventory Records Using Various Computer Programs And Systems. Therefore, A Strong Understanding Of Basic Computer Skills, Such As Data Entry And Microsoft Office, Is Crucial For This Role. Familiarity With Specific Retail Software, Such As Pos Systems, Is Also A Plus.
Communication Skills
Inventory Management
Time Management
Product knowledge
Attention to detail
customer service
Cash Handling
Visual merchandising
Teamwork
Problem-Solving
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Cultural competence
According to JobzMall, the average salary range for a Retail Sales Jewelry Clerical Associate in Kansas City, MO, USA is between $27,000 and $38,000 per year. Salaries may vary depending on the specific employer, years of experience, and additional skills and qualifications.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.
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