Senior Solutions Architect - ServiceNow
Welcome to Mars Incorporated! We are a leading global company known for our iconic brands and innovative solutions. As we continue to grow and evolve, we are seeking a highly experienced and dynamic Senior Solutions Architect - ServiceNow to join our team.In this role, you will play a crucial part in shaping the future of our ServiceNow platform and driving its adoption across our various business units. You will be responsible for designing, implementing, and maintaining solutions that align with our strategic objectives and improve overall business efficiency. To excel in this position, you must possess a deep understanding of ServiceNow architecture, strong leadership skills, and a passion for continuous learning and problem-solving.If you are a proven leader with a track record of successfully delivering complex ServiceNow solutions in a fast-paced environment, we want to hear from you! Join us and be a part of our exciting journey towards creating a better world for tomorrow.
- Develop and maintain a deep understanding of the ServiceNow platform and its capabilities.
- Collaborate with business leaders to identify and prioritize key business needs and develop solutions that align with strategic objectives.
- Lead the design and implementation of complex ServiceNow solutions across multiple business units.
- Provide technical expertise and guidance to project teams in the development and deployment of ServiceNow solutions.
- Ensure that all solutions are scalable, maintainable, and adhere to best practices.
- Continuously assess and improve existing ServiceNow processes and workflows to optimize business efficiency.
- Manage and mentor a team of ServiceNow developers and administrators.
- Stay up-to-date with the latest ServiceNow updates and industry trends, and incorporate them into the platform as appropriate.
- Collaborate with cross-functional teams to integrate ServiceNow with other business systems and applications.
- Develop and maintain comprehensive documentation for all ServiceNow solutions and processes.
- Lead training and knowledge sharing sessions for end-users to increase adoption and utilization of the ServiceNow platform.
- Proactively identify and troubleshoot technical issues and provide timely resolutions.
- Communicate effectively with stakeholders at all levels to gather requirements, provide updates, and address any concerns.
- Ensure compliance with company policies and procedures, as well as industry regulations.
- Foster a culture of continuous improvement and innovation within the ServiceNow team.
Extensive Experience With Servicenow Platform: A Senior Solutions Architect At Mars Incorporated Should Have A Deep Understanding And Hands-On Experience With The Servicenow Platform, Including Its Modules, Integrations, And Customization Capabilities.
Strong Technical And Functional Knowledge: The Ideal Candidate Should Have A Strong Understanding Of Itil Processes And Other It Service Management Best Practices, As Well As A Solid Background In Software Development, Infrastructure, And Database Management.
Proven Track Record Of Successful Implementations: Senior Solutions Architects Should Have A Track Record Of Leading Successful Servicenow Implementations, Preferably In A Large, Complex Organization.
Excellent Communication And Leadership Skills: This Role Requires Strong Communication Skills To Effectively Collaborate With Cross-Functional Teams And Stakeholders. The Candidate Should Also Have Proven Leadership Experience In Driving Projects And Initiatives To Completion.
Servicenow Certifications: A Senior Solutions Architect At Mars Incorporated Should Hold Relevant Servicenow Certifications, Such As Certified Implementation Specialist (Cis), Certified System Administrator (Csa), And Certified Application Developer (Cad). These Certifications Demonstrate The Candidate's Expertise And Commitment To The Platform.
Business Analysis
Change Management
Process Improvement
Strategic Planning
Project Management
Cloud Computing
IT
Team Leadership
Stakeholder management
System integration
Technical Expertise
Service Delivery
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Solutions Architect - ServiceNow in Chicago, IL, USA is between $140,000 - $180,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Some companies may pay more or less than this range. It is always best to research the specific job and company you are interested in to get a more accurate salary estimate.
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Mars Incorporated is an American global manufacturer of confectionery, pet food, and other food products and a provider of animal care services. Mars operates in five business segments around the world: Mars Wrigley Confectionary (headquartered in Chicago, Illinois, with US headquarters in Hackettstown and Newark, New Jersey), Petcare (Zaventem, Belgium; Poncitlán and Jalisco, Mexico; Querétaro, Mexico), Food (Rancho Dominguez, California), Drinks (West Chester, Pennsylvania), and Symbioscience (Germantown, Maryland), the company's life sciences division.
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