Marsh & McLennan Companies

Claims Representative - McGriff Insurance

Marsh & McLennan Companies

Houston, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to McGriff Insurance, a division of Marsh & McLennan Companies. We are currently seeking a highly motivated and detail-oriented Claims Representative to join our team. As a Claims Representative, you will play a crucial role in managing and processing insurance claims for our clients. We are looking for individuals who are passionate about providing exceptional customer service and have a strong understanding of insurance policies and procedures. If you are a team player with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.

  1. Processing insurance claims: The primary responsibility of the Claims Representative will be to efficiently and accurately process insurance claims for our clients.
  2. Providing exceptional customer service: The Claims Representative will be responsible for interacting with clients and providing them with exceptional customer service throughout the claims process.
  3. Understanding insurance policies and procedures: The Claims Representative will be expected to have a strong understanding of insurance policies and procedures in order to effectively process and manage claims.
  4. Maintaining attention to detail: The Claims Representative will be responsible for maintaining a high level of attention to detail when processing claims to ensure accuracy and avoid errors.
  5. Collaborating with team members: The Claims Representative will work closely with other team members to ensure efficient and timely processing of claims and provide support when needed.
  6. Communicating with clients: The Claims Representative will be responsible for communicating with clients to gather necessary information, provide updates on their claims, and address any concerns or questions they may have.
  7. Resolving issues and problems: The Claims Representative will use their problem-solving skills to resolve any issues or problems that may arise during the claims process.
  8. Adhering to company policies and procedures: It will be the responsibility of the Claims Representative to adhere to company policies and procedures when processing claims.
  9. Maintaining confidentiality: The Claims Representative will be responsible for maintaining confidentiality and protecting sensitive client information during the claims process.
  10. Staying updated on industry changes: The Claims Representative will be expected to stay updated on any changes or updates in the insurance industry to ensure compliance and provide accurate information to clients.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Strong Understanding Of Insurance Policies And Coverage: A Successful Claims Representative At Mcgriff Insurance Should Possess A Thorough Understanding Of Insurance Policies And Coverage, Including Different Types Of Insurance Such As Property, Casualty, Liability, And Commercial.

  • Excellent Communication Skills: As A Claims Representative, You Will Be Responsible For Communicating With Clients, Insurance Adjusters, And Other Parties Involved In A Claim. Therefore, Strong Verbal And Written Communication Skills Are Essential For Effectively Conveying Information And Resolving Issues.

  • Attention To Detail: Claims Representatives Must Have A Keen Eye For Detail To Accurately Review And Assess Claims. This Includes Analyzing Policy Terms And Conditions, Reviewing Documentation, And Identifying Any Discrepancies Or Potential Fraud.

  • Problem-Solving Abilities: Dealing With Insurance Claims Often Involves Complex And Challenging Situations. A Claims Representative Must Be Able To Think Critically And Creatively To Find Solutions And Resolve Issues For Clients.

  • Organizational And Time-Management Skills: With Multiple Claims To Handle, It Is Crucial For A Claims Representative To Be Organized, Manage Their Time Effectively, And Prioritize Tasks To Meet Deadlines And Handle A Heavy Workload. This Requires Strong Organizational And Time-Management Skills.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Claims Processing

  • Problem-Solving

  • Insurance Knowledge

  • Multi

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Representative - McGriff Insurance in Houston, TX, USA is between $45,000 and $65,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific insurance company. Some companies may also offer bonuses or commission on top of the base salary.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 24th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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