Disability Income Claims Specialist
Work with other Enterprise Technology & Experience teams to assist in the innovation of the claims process. Additionally, you will provide inputs to help develop the new Digital Claims Platform for DI and Life Claims. Be productive in an agile environment where priorities change daily based on customer and team needs. Be a fierce advocate for the customer by being a driving force to provide an efficient and frictionless customer journey with a focus on exceptional customer experience. Adhere to state and company guidelines for all interactions, internal or external. Embrace a culture of continuous improvement and participate in projects and problem solving as opportunities arise.
Basic understanding of DI products and Life Waiver riders
Ability to work in a fast-paced environment, ability to multi-task
1-2 years of DI and Life Waiver claims experience preferred
Understanding of end-to-end DI and Life Insurance processes like Underwriting and Post Issue Servicing
MS Word
Record Keeping Skills
MS Excel skills
Effective Time Management
project planning & scheduling
Process Improvement
Verbal communication
written communication
Attention to detail
Results-Driven
Flexibility/Adaptability
Multi tasker
According to JobzMall, the average salary range for a Disability Income Claims Specialist in 1295 State St, Springfield, MA 01111, USA is $28,000 to $58,000 per year. The median salary for this position is $45,000 per year.
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The Massachusetts Mutual Life Insurance Company, founded in 1851, is an American mutual life insurance company serving five million clients. With headquarters in Springfield, Massachusetts, the company employs more than 7,000 in the United States, and a total of 10,614 internationally.
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