Massimo Dutti

Fashion Retail Sales Associate

Massimo Dutti

Hamburg, Germany
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Do you have a passion for fashion and a love for providing exceptional customer service? Are you looking for a career in the retail industry at a renowned fashion brand? Look no further! We are currently seeking a dynamic and enthusiastic Fashion Retail Sales Associate to join our team at Massimo Dutti. In this role, you will have the opportunity to showcase your fashion knowledge and sales skills while creating a memorable shopping experience for our customers. If you have a positive attitude, strong communication skills, and a keen eye for style, we want to hear from you!

  1. Greet customers with a warm and friendly attitude, making them feel welcome and comfortable in the store.
  2. Provide exceptional customer service by actively listening to and addressing customers' needs and concerns.
  3. Use your knowledge and passion for fashion to assist customers in finding the perfect outfit or accessory.
  4. Maintain a thorough understanding of the brand's products, styles, and trends to effectively guide customers in their fashion choices.
  5. Ensure the store is always clean, organized, and visually appealing to create an inviting shopping environment.
  6. Proactively upsell and cross-sell products to increase sales and meet or exceed sales targets.
  7. Process transactions accurately and efficiently using the store's point-of-sale system.
  8. Stay up-to-date on product knowledge, sales techniques, and company policies through regular training and communication.
  9. Collaborate with team members to achieve store goals and provide support during busy periods.
  10. Continuously strive to meet and exceed customer satisfaction targets and resolve any customer complaints or issues.
  11. Stay informed about industry trends, competitors, and customer preferences to make recommendations for store improvements.
  12. Contribute to the overall success of the store by completing tasks and projects assigned by management.
  13. Comply with company policies, procedures, and standards to maintain a safe and professional work environment.
  14. Actively participate in inventory management, including restocking, merchandising, and maintaining stock levels on the sales floor.
  15. Maintain a positive and professional attitude at all times, representing the brand and its values to customers.
Where is this job?
This job is located at Hamburg, Germany
Job Qualifications
  • Strong Knowledge And Passion For Fashion: A Successful Fashion Retail Sales Associate At Massimo Dutti Should Possess A Deep Understanding And Interest In The Latest Fashion Trends, Styles, And Brands.

  • Excellent Communication And Customer Service Skills: The Ability To Effectively Communicate With Customers And Provide Exceptional Service Is Crucial In A Sales Role. A Fashion Retail Sales Associate At Massimo Dutti Should Be Able To Build Relationships With Customers, Listen To Their Needs, And Provide Personalized Recommendations.

  • Sales Experience In A Retail Environment: Previous Sales Experience In A Retail Setting Is Highly Desirable For This Role. A Fashion Retail Sales Associate At Massimo Dutti Should Be Able To Meet Sales Targets, Handle Cash Transactions, And Maintain A Neat And Organized Store Appearance.

  • Team Player And Flexibility: Massimo Dutti Values A Collaborative And Supportive Work Environment, So A Fashion Retail Sales Associate Should Be A Team Player And Able To Adapt To Changing Needs And Schedules.

  • Attention To Detail And Visual Merchandising Skills: In A Fashion Retail Setting, The Way Products Are Presented Can Greatly Impact Sales. A Fashion Retail Sales Associate Should Have An Eye For Detail And Be Able To Assist With Visual Merchandising To Create An Appealing And Visually Appealing Store Layout.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Sales skills

  • Fashion Knowledge

  • Trend Forecasting

  • Sty

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fashion Retail Sales Associate in Hamburg, Germany is €20,000 to €30,000 per year. However, this can vary depending on the specific company, years of experience, and job responsibilities. Some high-end fashion retailers may offer higher salaries, while entry-level positions may offer lower salaries. It is also common for fashion retail sales associates to receive commission or bonuses based on their sales performance.

Additional Information
Massimo Dutti is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesGerman
Job PostedMarch 29th, 2024
Apply BeforeMay 22nd, 2025
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About Massimo Dutti

Massimo Dutti, a member of the Inditex Group, was established in 1985 and later acquired by Inditex in 1991. The brand has since expanded to over 700 stores across more than 69 countries worldwide. Initially focusing on men's fashion, Massimo Dutti launched its women's fashion line in 1995, encompassing a wide range of styles from urban to casual wear. This expansion has allowed the brand to solidify its position as a growing force in the fashion industry, both nationally and internationally, now employing more than 9,000 people.

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