Massimo Dutti

Fashion Retail Sales Associate

Massimo Dutti

Toronto, ON, Canada
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Massimo Dutti, where fashion meets quality and style. We are currently seeking a dynamic and fashion-forward Retail Sales Associate to join our team and help us provide an exceptional shopping experience for our customers. If you have a passion for fashion and a knack for sales, then we want to hear from you! As a Sales Associate, you will be responsible for delivering top-notch customer service, driving sales, and maintaining the overall appearance of our store. We are looking for someone with a keen eye for fashion, strong communication skills, and a positive attitude. If you are ready to take on this exciting role, then read on to learn more about the qualifications we are looking for.

  1. Greet and welcome customers as they enter the store, creating a positive and welcoming atmosphere.
  2. Provide exceptional customer service by assisting customers with their shopping needs, answering questions, and offering product recommendations.
  3. Utilize knowledge of fashion trends and product offerings to guide customers and make sales.
  4. Maintain an organized and visually appealing store environment by restocking merchandise, arranging displays, and keeping the store clean and tidy.
  5. Meet and exceed sales goals by actively promoting products, upselling, and cross-selling.
  6. Process transactions accurately and efficiently using the store's point-of-sale system.
  7. Stay informed about current promotions, sales, and company policies to effectively communicate with customers.
  8. Handle customer inquiries and complaints in a professional and timely manner, working towards a satisfactory resolution.
  9. Collaborate with team members to ensure a seamless and efficient shopping experience for customers.
  10. Continuously strive to improve sales techniques, product knowledge, and customer service skills through training and development opportunities.
Where is this job?
This job is located at Toronto, ON, Canada
Job Qualifications
  • Strong Customer Service Skills: A Fashion Retail Sales Associate At Massimo Dutti Should Possess Excellent Customer Service Skills To Provide A Positive Shopping Experience For Customers. This Includes Being Friendly, Approachable, And Attentive To Their Needs.

  • Knowledge Of Fashion Trends: The Ideal Candidate Should Have A Strong Understanding Of Current Fashion Trends And An Eye For Style. This Will Allow Them To Assist Customers In Finding The Perfect Outfit And Make Recommendations Based On Their Personal Style.

  • Sales Experience: Previous Experience In Retail Sales Is Preferred For This Role. The Candidate Should Have A Proven Track Record Of Meeting Sales Targets And Driving Business Growth.

  • Excellent Communication Skills: Effective Communication Is Crucial In A Retail Environment, Especially When Dealing With Customers. The Candidate Should Be Able To Communicate Clearly, Both Verbally And In Writing, To Provide Information About Products And Services.

  • Ability To Work In A Team: A Fashion Retail Sales Associate Should Be Able To Work Well In A Team Environment. This Involves Collaborating With Colleagues, Sharing Responsibilities, And Supporting Each Other To Deliver Excellent Customer Service.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • fashion trends

  • Visual merchandising

  • Teamwork

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fashion Retail Sales Associate in Toronto, ON, Canada is between $14 and $21 per hour. This equates to an annual salary range of approximately $29,120 to $43,680, based on a 40-hour work week. However, salaries can vary depending on factors such as experience, qualifications, and the specific company or store the individual is employed by.

Additional Information
Massimo Dutti is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 29th, 2024
Apply BeforeMay 22nd, 2025
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About Massimo Dutti

Massimo Dutti, a member of the Inditex Group, was established in 1985 and later acquired by Inditex in 1991. The brand has since expanded to over 700 stores across more than 69 countries worldwide. Initially focusing on men's fashion, Massimo Dutti launched its women's fashion line in 1995, encompassing a wide range of styles from urban to casual wear. This expansion has allowed the brand to solidify its position as a growing force in the fashion industry, both nationally and internationally, now employing more than 9,000 people.

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