Mastercard

Personalization Consultant Manager - Dynamic Yield

Mastercard

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a dynamic and innovative individual with a passion for personalization and customer experience? Are you ready to take on a leadership role in a fast-paced and cutting-edge environment? Mastercard is seeking a Personalization Consultant Manager to join our team and drive the strategic direction of our personalization efforts through the use of Dynamic Yield technology. In this role, you will collaborate with cross-functional teams and use your expertise to create personalized experiences that delight our customers and drive business growth. If you have a strong background in marketing, data analysis, and technology, along with exceptional leadership skills, then we want to hear from you! Join us at Mastercard and be a part of shaping the future of personalized experiences.

  1. Develop and implement strategic plans for personalization efforts using Dynamic Yield technology.
  2. Collaborate with cross-functional teams, including marketing, data analysis, and technology, to create personalized experiences.
  3. Lead and mentor a team of personalization consultants to drive business growth and deliver exceptional customer experiences.
  4. Stay up-to-date with industry trends and best practices for personalization and make recommendations for continuous improvement.
  5. Utilize data and insights to identify opportunities for personalization and make data-driven decisions.
  6. Work closely with clients to understand their goals and needs, and provide personalized solutions to meet their objectives.
  7. Manage and prioritize multiple projects and deadlines in a fast-paced and dynamic environment.
  8. Conduct regular performance evaluations and provide feedback and coaching to team members.
  9. Collaborate with internal stakeholders to develop and maintain a roadmap for personalization initiatives.
  10. Represent Mastercard at industry events and conferences to showcase our expertise in personalized experiences.
  11. Continuously monitor and analyze personalization metrics to measure the effectiveness of initiatives and make recommendations for optimization.
  12. Develop and maintain relationships with external partners and vendors to support personalization efforts.
  13. Communicate and present updates and results to senior leadership and stakeholders.
  14. Uphold Mastercard's standards and values, and ensure compliance with all relevant policies and regulations.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Personalization: The Ideal Candidate Should Possess A Deep Understanding Of Personalization Strategies And Techniques, With At Least 5 Years Of Experience In Implementing Personalization Initiatives For Large Organizations.

  • Proficiency In Dynamic Yield Platform: The Candidate Should Have A Strong Working Knowledge Of The Dynamic Yield Platform, Including Its Features, Capabilities, And Best Practices. Previous Experience As A Dynamic Yield Consultant Or Manager Is Highly Preferred.

  • Team Management Skills: As A Manager, The Candidate Should Have Excellent Leadership And Team Management Skills. They Should Be Able To Effectively Manage A Team Of Personalization Consultants And Guide Them Towards Achieving Business Objectives.

  • Analytical And Strategic Thinking: The Candidate Should Have A Strong Analytical Mindset And Be Able To Think Strategically. They Should Be Able To Analyze Data, Identify Patterns, And Develop Actionable Insights To Drive Personalization Strategies.

  • Strong Communication And Client Management Skills: The Candidate Should Have Excellent Communication Skills To Effectively Interact With Clients And Stakeholders. They Should Be Able To Understand Client Requirements, Provide Recommendations, And Manage Client Expectations Throughout The Project Lifecycle.

Required Skills
  • Project Management

  • Data Analysis

  • Campaign Management

  • A/B testing

  • Team Leadership

  • Customer segmentation

  • Client communication

  • Behavioral Targeting

  • User Experience (UX)

  • Cross-Channel Optimization

  • Personalization Strategy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personalization Consultant Manager - Dynamic Yield in New York, NY, USA is $130,000 - $150,000 per year. This can vary depending on factors such as the specific company, job responsibilities, and level of experience.

Additional Information
Mastercard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2024
Apply BeforeMay 22nd, 2025
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About Mastercard

Mastercard is a leader in global payments and a technology company that connects billions of consumers, thousand of financial institutions, and millions of merchants, as well as governments and businesses around the world.

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