Max Mara

Operations Support

Max Mara
New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Max Mara is looking for an experienced Operations Support to join our team and help us maintain our high standards of customer service. As a member of our Operations Support team, you will be responsible for managing all administrative activities related to customer service and product support. We are looking for an individual who is organized, has strong problem-solving abilities, and is passionate about delivering excellent customer experience.The ideal candidate must have a minimum of two years of experience in a customer service or operations support role. In addition, you must have excellent written and verbal communication skills as well as strong computer literacy. You must be able to work independently and be self-motivated to create and maintain positive customer relationships.If you are a professional who is dedicated to providing exceptional customer service and is looking for a great opportunity to make a positive impact in a fast-paced environment, then we look forward to hearing from you.

Responsibilities:

  1. Maintain high standards of customer service
  2. Manage all administrative activities related to customer service and product support
  3. Utilize strong problem-solving abilities to resolve customer issues
  4. Provide written and verbal customer support
  5. Communicate effectively with customers
  6. Maintain positive customer relationships
  7. Demonstrate strong computer literacy
  8. Work independently and stay self-motivated
  9. Ensure customer satisfaction and loyalty
Where is this job?
This job is located at New York, NY, USA
Job Qualifications

  • Strong Communication Skills

  • Proven Customer Service Experience

  • Excellent Organizational And Problem-Solving Skills

  • Ability To Work Under Pressure And Meet Deadlines

  • Proficiency With Microsoft Office Suite

  • Excellent Interpersonal And Teamwork Skills

  • Ability To Manage Multiple Tasks Simultaneously

  • Knowledge Of Inventory Control Systems

Required Skills

  • Budgeting

  • Networking

  • Planning

  • Communication

  • Scheduling

  • Multitasking

  • customer service

  • Tracking

  • Reporting

  • Researching

  • organizing

  • Coordinating

  • Problem-Solving

  • Analyzing

  • Team-Building

Soft Skills

  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Operations Support in New York, NY, USA is between $43,000 and $74,000. This range is based on data from various sources, including job postings, surveys, and other data sources.

Additional Information
Max Mara is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 13th, 2023
Apply BeforeMay 22nd, 2025
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About Max Mara

Max Mara is an Italian fashion business. It markets up-market ready-to-wear clothing. It was established in 1951 in Reggio Emilia by Achille Maramotti. The Group is now present in 105 countries with more than 2,500 single-brand stores and over 10,000 multi-brand stores. It also sponsors the Max Mara Art Prize for Women.

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