McDonald's Corporation

Field Operations Consultant

McDonald's Corporation

Phoenix, AZ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you someone who enjoys working in a fast-paced, dynamic environment? Do you have a passion for delivering excellent customer service and driving business growth? If so, then we have the perfect opportunity for you! McDonald's Corporation is seeking a driven Field Operations Consultant to join our team. As a key member of our organization, you will have the opportunity to work with a diverse group of individuals and make a significant impact on our business operations. To excel in this role, you must possess strong communication skills, have a proven track record of success in operations management, and be able to thrive in a constantly evolving industry. Join us and become a part of a global company that is dedicated to providing quality products and exceptional customer experiences.

  1. Conduct regular visits to McDonald's franchise locations to assess business operations and provide support and guidance to franchisees.
  2. Collaborate with franchisees to develop and implement strategies to improve customer service and drive business growth.
  3. Analyze financial data and performance metrics to identify areas for improvement and provide recommendations for increasing profitability.
  4. Train and develop franchisees and their teams on McDonald's operating standards, policies, and procedures.
  5. Monitor compliance with company policies and procedures, as well as local and federal regulations.
  6. Act as a liaison between franchisees and the corporate office, providing updates on market trends and customer feedback.
  7. Participate in the development and implementation of new products, services, and initiatives.
  8. Stay current on industry trends and best practices, and share knowledge and insights with franchisees.
  9. Provide support and guidance during new restaurant openings and ensure all standards are met.
  10. Foster a positive working relationship with franchisees and their teams, while also maintaining a strong partnership with the corporate office.
  11. Maintain accurate and detailed records of all visits, communication, and recommendations.
  12. Continuously seek opportunities for improvement and proactively address any issues or challenges that arise.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Extensive Experience In The Restaurant Industry, Preferably In A Managerial Or Operational Role.

  • Strong Knowledge Of Mcdonald's Operations And Procedures, Including Food Preparation, Customer Service, And Safety Protocols.

  • Excellent Communication And Leadership Skills, With The Ability To Effectively Train And Motivate Team Members.

  • Proven Track Record Of Driving Sales And Increasing Profitability In A Fast-Paced Environment.

  • Flexibility And Adaptability To Quickly Respond To Changing Business Needs And Implement New Initiatives.

Required Skills
  • Financial Analysis

  • Strategic Planning

  • Project Management

  • Inventory Management

  • Communication

  • Time Management

  • customer service

  • Quality Control

  • Operations Management

  • Team Leadership

  • Training and Development

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Operations Consultant in Phoenix, AZ, USA is $75,000 - $90,000 per year. This can vary depending on factors such as experience, education, and company size. Some larger companies may offer higher salaries and additional benefits such as bonuses or stock options. Additionally, individuals with specialized skills or certifications may also command higher salaries.

Additional Information
McDonald's Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About McDonald's Corporation

McDonald's is the world's leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald's restaurants worldwide are owned and operated by independent local business men and women.

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