Senior Director, Operations Excellence

Welcome to McDonald's Corporation, a global leader in the fast-food industry. We are seeking a highly skilled and experienced Senior Director of Operations Excellence to join our dynamic team. As the Senior Director, you will be responsible for developing and implementing strategies to drive operational excellence across our restaurants worldwide. This is a crucial role that requires a strategic thinker with a strong track record of delivering results and driving business growth. If you are passionate about creating exceptional customer experiences and have a proven ability to lead and inspire teams, we want to hear from you. Join us in shaping the future of McDonald's and making a positive impact on millions of customers every day.

1. Develop and implement strategies to drive operational excellence across all McDonald's restaurants worldwide.
2. Collaborate with senior leadership to set goals and objectives for operational excellence and ensure alignment with overall company objectives.
3. Monitor and analyze key performance indicators to identify areas for improvement and develop action plans to address them.
4. Lead and inspire cross-functional teams to execute on operational excellence initiatives.
5. Conduct regular reviews of restaurant operations to identify opportunities for streamlining processes and increasing efficiency.
6. Develop and implement training programs to ensure consistent operations and customer service standards across all restaurants.
7. Stay up-to-date on industry trends and best practices to continuously improve McDonald's operations.
8. Foster a culture of continuous improvement and innovation within the organization.
9. Develop and maintain strong relationships with franchisees and other key stakeholders to drive operational excellence.
10. Communicate progress and results of operational excellence initiatives to senior leadership and provide recommendations for future improvements.
11. Ensure compliance with all company policies, procedures, and standards related to operations.
12. Manage and allocate resources effectively to achieve operational excellence goals.
13. Maintain a deep understanding of McDonald's core values and customer service philosophy.
14. Support the recruitment, training, and development of top talent within the operations excellence team.
15. Act as a role model for professionalism, integrity, and commitment to excellence in all aspects of the job.

According to JobzMall, the average salary range for a Senior Director, Operations Excellence in Chicago, IL, USA is $150,000-$250,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Factors such as bonuses, benefits, and other compensation packages may also impact the overall salary range.

McDonald's is the world's leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald's restaurants worldwide are owned and operated by independent local business men and women.