McLeod Health

Operator - Telecommunications

McLeod Health

101 McLeod Health Blvd, Myrtle Beach, SC 29579, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. Operators serve as a front-line communication for the hospital and appropriately greets and directs patients/visitors to the correct destination. Operators process all incoming and outgoing mail for the Loris and Seacoast hospitals, maintain the mail room and correctly identify the correct recipient for all incoming mail. Operators provide telephone-based support and response to patients, families, visitors, employees and physicians of McLeod Health. Operators are responsible for accurately connecting, assessing, and responding to all caller requests for all hospitals in the McLeod Health organization as well as serving as the afterhours answering service for many departments.

Where is this job?
This job is located at 101 McLeod Health Blvd, Myrtle Beach, SC 29579, USA
Job Qualifications
  • 2+ years of experience working in a call center, dispatch center or front office

  • 1+ years of experience working in an Avaya and/or Genesys PBX call center

Required Skills
  • Time Management

  • Analytical skills

  • Customer Service skills

  • Record keeping

Soft Skills
  • Adaptable

  • Verbal communication

  • Detail Oriented

  • written communication

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operator - Telecommunications in 101 McLeod Health Blvd, Myrtle Beach, SC 29579, USA is $30,000 to $45,000 per year. This range can vary based on a variety of factors such as the operator's experience and qualifications, the company they are working for, and the location of the job.

Additional Information
McLeod Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 16th, 2022
Apply BeforeMay 22nd, 2025
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About McLeod Health

McLeod Health is a hospital network serving the twelve counties of northeastern South Carolina. The McLeod Health network is comprised of 7 hospitals with locations in Florence, Darlington, Dillon, Manning, Cheraw, Loris, and Little River. They have also expanded into the Carolina Forest area of Myrtle Beach for patients looking for primary care and family physicians. Founded over a century ago, McLeod is a locally owned, not-for-profit healthcare system which features the strength of more than 800 physicians and 2,000 registered nurses, and more than 8,500 employees. McLeod constantly seeks to improve patient care with efforts that are physician led, data-driven and evidence-based.

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