Medline Industries

Collections Specialist

Medline Industries

Northfield, IL 60093, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Medline Industries, one of the nation's largest privately held manufacturers and distributors of medical supplies. We are seeking a highly motivated Collections Specialist to join our team and play a crucial role in managing our accounts receivable. As a Collections Specialist, you will have the opportunity to work with a diverse portfolio of clients and ensure timely and accurate collection of outstanding balances. We are looking for an individual with strong communication and problem-solving skills, as well as a keen attention to detail. If you have a passion for finance and a desire to work in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity.

  1. Manage accounts receivable for a diverse portfolio of clients.
  2. Contact clients via phone, email, and mail to collect outstanding balances.
  3. Investigate and resolve any discrepancies or issues with client accounts.
  4. Maintain accurate and up-to-date records of all collection activities.
  5. Work closely with the finance team to reconcile and allocate payments.
  6. Develop and maintain professional relationships with clients to ensure timely payments.
  7. Monitor and report on delinquent accounts, providing recommendations for course of action.
  8. Collaborate with cross-functional teams to identify and implement process improvements for collection procedures.
  9. Keep up-to-date with industry trends and regulations related to collections and accounts receivable.
  10. Meet and exceed monthly and annual collection targets.
  11. Provide excellent customer service and ensure a positive experience for all clients.
  12. Adhere to company policies and procedures, as well as legal requirements, in all collection activities.
  13. Handle sensitive information with confidentiality and maintain a high level of professionalism at all times.
  14. Participate in team meetings and contribute ideas for improving collection strategies.
  15. Other duties and responsibilities as assigned by management.
Where is this job?
This job is located at Northfield, IL 60093, USA
Job Qualifications
  • Knowledge Of Collection Procedures: A Collections Specialist At Medline Industries Should Have A Thorough Understanding Of Collection Procedures Including Skip Tracing, Negotiation Techniques, And Legal Requirements.

  • Familiarity With Billing And Invoicing Systems: The Ability To Navigate And Utilize Medline's Billing And Invoicing Systems Is Essential For A Collections Specialist. Experience With Programs Such As Sap Or Oracle Is Preferred.

  • Excellent Communication Skills: A Collections Specialist Must Have Strong Communication Skills To Effectively Communicate With Clients, Resolve Disputes, And Negotiate Payment Plans. They Should Also Be Able To Document All Communication Accurately.

  • Attention To Detail: A Successful Collections Specialist Must Have A Keen Eye For Detail To Identify And Resolve Discrepancies In Billing And Payment Records. They Should Also Be Able To Maintain Accurate And Organized Records Of All Collection Activities.

  • Customer Service Orientation: Medline Industries Values Providing Exceptional Customer Service, Even In Difficult Collection Situations. A Collections Specialist Should Be Able To Maintain A Professional And Empathetic Approach While Working With Clients To Resolve Outstanding Balances.

Required Skills
  • Account Management

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Organization

  • Problem-Solving

  • Data

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Collections Specialist in Northfield, IL, USA is between $36,000 and $53,000 per year. However, this can vary depending on factors such as the company, level of experience, and specific job responsibilities. Some companies may also offer bonuses and benefits in addition to the base salary. It is best to research and compare salaries for similar positions in the Northfield area to get a more accurate understanding of the salary range.

Additional Information
Medline Industries is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 16th, 2024
Apply BeforeMay 22nd, 2025
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About Medline Industries

As the nation's largest privately held manufacturer and distributor of quality medical supplies and services, Medline offers healthcare products and services that drive value through tailored solutions across the continuum of care. Medline offers 550,000+ medical supplies to improve care and help make healthcare affordable for all. As a global company made up of clinicians, researchers, engineers, financial experts and 1,400 direct sales representatives, we know the healthcare business from the bottom up and aim to serve as our customers' trusted advisers. We understand that it's not just medical products, but people's health. Our goal is to help the people who take care of patients and their loved. If you've ever been in a hospital, nursing home, or doctor's office, you have likely used our products—from the baby blanket that brought your newborn home, to the bandage that covered a scab, to the gowns, gloves and surgical procedure trays found in the operating room.

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