Case Management Assistant

Welcome to MedStar Health! We are currently seeking a highly organized and compassionate individual to join our team as a Case Management Assistant. In this role, you will have the opportunity to support our Case Management department in helping patients navigate and access the resources they need for their healthcare journey. This is a crucial position that requires strong communication skills, attention to detail, and a genuine desire to make a positive impact on the lives of others. If you are looking for a fulfilling and meaningful career in the healthcare industry, we encourage you to apply for this position.

1. Assist the Case Management department in providing comprehensive care coordination services to patients.
2. Welcome and greet patients and their families with warmth and compassion.
3. Maintain a high level of organization and efficiency in managing patient information and records.
4. Collaborate with the Case Management team to create and implement individualized care plans for patients.
5. Communicate effectively with patients, healthcare providers, and insurance companies to ensure seamless delivery of care.
6. Assist in identifying and connecting patients with community resources and support programs.
7. Coordinate appointments, referrals, and other necessary services for patients.
8. Maintain confidentiality and adhere to all HIPAA regulations and guidelines.
9. Support the Case Management team in advocating for patients and ensuring their needs are met.
10. Document all interactions and updates in the patient's electronic medical record.
11. Attend meetings and training sessions to stay updated on best practices and procedures.
12. Continuously strive to improve the patient experience and provide exceptional customer service.
13. Adhere to all MedStar Health policies and procedures.
14. Work collaboratively with colleagues and contribute to a positive and supportive team environment.
15. Embrace the mission and values of MedStar Health and represent the organization in a professional manner at all times.

According to JobzMall, the average salary range for a Case Management Assistant in Washington, DC, USA is approximately $39,000 to $52,000 per year. However, this can vary depending on the specific job responsibilities, level of experience, and the employer. Some employers may offer a higher salary for candidates with a bachelor's degree or additional certifications in the field. It is also important to consider the cost of living in Washington, DC, which is higher compared to other cities in the United States.

MedStar Health is a not-for-profit healthcare organization. It operates more than 120 entities, including ten hospitals in the Baltimore–Washington metropolitan area of the United States.