Customer Service Representative

Medtronic is looking for an experienced Customer Service Representative who is passionate about providing a superior customer experience. We are seeking someone who is highly motivated and reliable, with a strong problem-solving and customer service background. The successful candidate will be responsible for providing excellent customer service in a timely and professional manner.The ideal candidate will possess outstanding communication and interpersonal skills, excellent organizational skills, and the ability to take initiative and resolve customer inquiries quickly and efficiently. The successful candidate will have a minimum of 3 years’ experience in a customer service role, proven experience in customer relations, and a solid understanding of customer service principles. Above all, we require someone who is highly motivated, results-oriented, and a team player.

Responsibilities:

1. Respond to customer inquiries in a timely and professional manner.
2. Solve customer inquiries quickly and efficiently.
3. Provide excellent customer service and customer relations.
4. Develop and maintain strong customer relationships.
5. Initiate customer feedback surveys.
6. Develop customer service policies and procedures.
7. Monitor customer satisfaction levels.
8. Attend customer service training sessions.
9. Utilize customer service software to handle customer inquiries.
10. Maintain records of customer interactions and transactions.

According to JobzMall, the average salary range for a Customer Service Representative in Fridley, MN, USA is $19,000 to $39,000 per year.

Medtronic plc is the world's largest medical device company that generates the majority of its sales and profits from the US healthcare system and is headquartered on the island of Ireland.