Field Service Rep III

Welcome to Medtronic - a global leader in medical technology that is committed to improving the lives of patients across the world. We are currently seeking a highly skilled and passionate Field Service Representative III to join our team. As a Field Service Rep III, you will play a critical role in providing exceptional technical support and services to our valued customers. This is an exciting opportunity for a driven individual with a strong technical background and excellent communication skills. If you are dedicated to making a positive impact in the healthcare industry and thrive in a fast-paced environment, we encourage you to apply.

1. Provide exceptional technical support and services to customers in a timely and professional manner.
2. Troubleshoot and resolve technical issues related to Medtronic products and equipment.
3. Develop and maintain strong relationships with customers to ensure high levels of customer satisfaction.
4. Conduct on-site visits to install, maintain, and repair Medtronic products as needed.
5. Train customers on the proper use and maintenance of Medtronic products.
6. Maintain accurate and detailed records of all customer interactions and service activities.
7. Collaborate with internal teams to resolve complex technical issues and provide feedback on product performance.
8. Stay up-to-date on industry trends and advancements to effectively communicate product information and updates to customers.
9. Adhere to all safety regulations and company policies while performing job duties.
10. Represent Medtronic in a professional and knowledgeable manner at all times.
11. Continuously strive to improve processes and procedures to enhance the customer experience.
12. Travel to various locations to support customer needs as necessary.
13. Meet and exceed performance metrics and goals set by the company.
14. Act as a liaison between customers and internal teams to ensure effective communication and resolution of issues.
15. Maintain a high level of technical expertise and continuously update knowledge through training and self-study.

According to JobzMall, the average salary range for a Field Service Rep III in Houston, TX, USA is $65,000 to $90,000 per year. This may vary depending on the specific company, location, and level of experience of the individual. The salary may also include additional benefits such as bonuses, commission, and healthcare.

Medtronic plc is the world's largest medical device company that generates the majority of its sales and profits from the US healthcare system and is headquartered on the island of Ireland.