Merck & Co.

Member Service Representative

Merck & Co.

Rahway, NJ 07065, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced Member Service Representative to join our team at Merck & Co. In this role, you will be responsible for providing exceptional customer service to our members. You will provide support, answer inquiries, and resolve issues.To excel in this role, you should have excellent communication skills, a professional and friendly attitude, and a strong commitment to providing outstanding customer satisfaction. You should also have at least two years of experience working in a customer service role and a high school diploma or equivalent.If you have a passion for helping people and enjoy interacting with customers, then we are excited to meet you.

Where is this job?
This job is located at Rahway, NJ 07065, USA
Job Qualifications
  • Excellent Communication Skills

  • Computer Proficiency

  • Ability To Work Under Pressure

  • Detailed Knowledge Of Products And Services

  • Ability To Identify Customer Needs

  • Strong Customer Service Skills

  • Problem-Solving Abilities

  • Knowledge Of Relevant Regulations

Required Skills
  • Research

  • Quality Assurance

  • Data Entry

  • Communication

  • Time Management

  • Microsoft Office

  • Attention to detail

  • Problem Solving

  • customer service

  • Reporting

  • Customer Support

  • Document management

  • Regulatory compliance

  • Technology

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Organizational skills

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Member Service Representative in Rahway, NJ 07065, USA is $30,000 to $36,000 per year. This range is based on an evaluation of salary data collected from various sources such as job postings, job descriptions, and salary surveys.

Additional Information
Merck & Co. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2023
Apply BeforeMay 22nd, 2025
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About Merck & Co.

Merck & Co., Inc., d.b.a. Merck Sharp & Dohme outside the United States and Canada, is an American multinational pharmaceutical company and one of the largest pharmaceutical companies in the world. Merck & Co., Inc. engages in the provision of health solutions through its prescription medicines, vaccines, biologic therapies, animal health, and consumer care products. It operates through the following segments: Pharmaceutical, Animal Health, Alliances and Healthcare Services. The Pharmaceutical segment includes human health pharmaceutical and vaccine products marketed either directly by the company or through joint ventures.

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