
Member Service Representative
We are looking for an experienced Member Service Representative to join our team at Merck & Co. In this role, you will be responsible for providing exceptional customer service to our members. You will provide support, answer inquiries, and resolve issues.To excel in this role, you should have excellent communication skills, a professional and friendly attitude, and a strong commitment to providing outstanding customer satisfaction. You should also have at least two years of experience working in a customer service role and a high school diploma or equivalent.If you have a passion for helping people and enjoy interacting with customers, then we are excited to meet you.
Excellent Communication Skills
Computer Proficiency
Ability To Work Under Pressure
Detailed Knowledge Of Products And Services
Ability To Identify Customer Needs
Strong Customer Service Skills
Problem-Solving Abilities
Knowledge Of Relevant Regulations
Research
Quality Assurance
Data Entry
Communication
Time Management
Microsoft Office
Attention to detail
Problem Solving
customer service
Reporting
Customer Support
Document management
Regulatory compliance
Technology
Interpersonal
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
self-motivation
Organizational skills
collaboration
Adaptability
According to JobzMall, the average salary range for a Member Service Representative in Rahway, NJ 07065, USA is $30,000 to $36,000 per year. This range is based on an evaluation of salary data collected from various sources such as job postings, job descriptions, and salary surveys.
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Merck & Co., Inc., d.b.a. Merck Sharp & Dohme outside the United States and Canada, is an American multinational pharmaceutical company and one of the largest pharmaceutical companies in the world. Merck & Co., Inc. engages in the provision of health solutions through its prescription medicines, vaccines, biologic therapies, animal health, and consumer care products. It operates through the following segments: Pharmaceutical, Animal Health, Alliances and Healthcare Services. The Pharmaceutical segment includes human health pharmaceutical and vaccine products marketed either directly by the company or through joint ventures.

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