
Medical Receptionist
At Mercy, we are excited to be actively seeking a Medical Receptionist to join our team and provide outstanding customer service to our patients. We are looking for an organized, reliable, and compassionate individual who can effectively and cheerfully interact with our patients while handling a variety of administrative duties.The ideal candidate will have a high school diploma or equivalent and at least one year of experience in a medical receptionist role. We are looking for someone with excellent communication and customer service skills, who is comfortable multitasking in a fast-paced environment. Additionally, the ideal candidate must have a thorough knowledge of medical terminology, be highly organized, and possess a strong attention to detail.If you feel you have the right qualifications and the compassion to make a difference in our patient's lives, please consider applying for this role at Mercy. We look forward to hearing from you!
Responsibilities:
- Greet and check in patients in a friendly and professional manner
- Schedule patient appointments, answer phone calls, and respond to emails
- Collect patient information, obtain and verify insurance coverage and update patient information
- Process payments and maintain accurate financial records
- Assist with other administrative tasks as needed
- Answer questions regarding service and products
- Maintain a clean and organized reception area
- Ensure HIPAA compliance
- Remain up to date with medical terminology and billing procedures
- Provide exceptional customer service to all patients
Knowledge Of Medical Terminology
Excellent Communication And Interpersonal Skills
Proficiency In Microsoft Office
Ability To Work In A Fast-Paced Environment
Professional Phone Manner
Flexibility To Work Extended Or Evening Hours
Ability To Maintain A High Level Of Confidentiality
Experience Using Medical Software
Filing
Scheduling
Tracking
Billing
organizing
Confidentiality
Problem-Solving
Greeting
Answering
Records
Verifying
Data-Entry
Informing
Emailing
Telephone
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medical Receptionist in Fort Smith, AR, USA is $31,000 - $35,000 per year. This salary range is based on the data from various sources and is an average estimation.
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Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.

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