Mercy

Medical Receptionist

Mercy

Fort Smith, AR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Mercy, we are excited to be actively seeking a Medical Receptionist to join our team and provide outstanding customer service to our patients. We are looking for an organized, reliable, and compassionate individual who can effectively and cheerfully interact with our patients while handling a variety of administrative duties.The ideal candidate will have a high school diploma or equivalent and at least one year of experience in a medical receptionist role. We are looking for someone with excellent communication and customer service skills, who is comfortable multitasking in a fast-paced environment. Additionally, the ideal candidate must have a thorough knowledge of medical terminology, be highly organized, and possess a strong attention to detail.If you feel you have the right qualifications and the compassion to make a difference in our patient's lives, please consider applying for this role at Mercy. We look forward to hearing from you!

Responsibilities:

  1. Greet and check in patients in a friendly and professional manner
  2. Schedule patient appointments, answer phone calls, and respond to emails
  3. Collect patient information, obtain and verify insurance coverage and update patient information
  4. Process payments and maintain accurate financial records
  5. Assist with other administrative tasks as needed
  6. Answer questions regarding service and products
  7. Maintain a clean and organized reception area
  8. Ensure HIPAA compliance
  9. Remain up to date with medical terminology and billing procedures
  10. Provide exceptional customer service to all patients
Where is this job?
This job is located at Fort Smith, AR, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Excellent Communication And Interpersonal Skills

  • Proficiency In Microsoft Office

  • Ability To Work In A Fast-Paced Environment

  • Professional Phone Manner

  • Flexibility To Work Extended Or Evening Hours

  • Ability To Maintain A High Level Of Confidentiality

  • Experience Using Medical Software

Required Skills
  • Filing

  • Scheduling

  • Tracking

  • Billing

  • organizing

  • Confidentiality

  • Problem-Solving

  • Greeting

  • Answering

  • Records

  • Verifying

  • Data-Entry

  • Informing

  • Emailing

  • Telephone

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Medical Receptionist in Fort Smith, AR, USA is $31,000 - $35,000 per year. This salary range is based on the data from various sources and is an average estimation.

Additional Information
Mercy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 26th, 2023
Apply BeforeMay 22nd, 2025
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About Mercy

Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.

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