Mercy

Medical Receptionist

Mercy

Rolla, MO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for a compassionate and organized Medical Receptionist to join our team at Mercy. As the frontline of our medical office, this position requires strong communication and multitasking skills, as well as a professional attitude and attention to detail. The ideal candidate is someone who is capable of working in a fast-paced environment, has a pleasant demeanor, and is committed to delivering excellent customer service. The successful candidate must have a high school diploma or equivalent, at least two years of medical office experience, knowledge of medical coding and insurance filing, and familiarity with medical terminology. Experience with electronic medical record (EMR) systems is preferred.

Responsibilities:

  1. Greet patients in a friendly and welcoming manner and manage their check-in and check-out processes.
  2. Obtain patient information and insurance coverage in order to accurately complete medical forms.
  3. Manage appointment scheduling, rescheduling, and cancellations.
  4. Verify patient insurance coverage and collect payments as necessary.
  5. Answer phone calls and address patient inquiries.
  6. Assist patients with their needs and provide relevant information regarding their medical care.
  7. Maintain electronic medical records and ensure accuracy of documentation.
  8. Submit insurance claims and other necessary paperwork in a timely manner.
  9. Follow up with insurance companies regarding payment.
  10. Maintain an organized filing system and ensure office supplies are stocked.
Where is this job?
This job is located at Rolla, MO, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Ability To Multitask

  • Excellent Communication Skills

  • Excellent Customer Service Skills

  • Strong Organizational Skills

  • Experience With Medical Billing And Insurance

  • Knowledge Of Medical Administrative Processes

  • Experience With Medical Scheduling Software

Required Skills
  • Data Entry

  • Time Management

  • Filing

  • Scheduling

  • Problem Solving

  • customer service

  • Billing

  • Records Management

  • Medical Terminology

  • Interpersonal Communication

  • Answering phones

  • technology proficiency

  • Greeting

  • Insurance Verification

  • Administrative Tasks

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Medical Receptionist in Rolla, MO, USA is $30,000 to $36,000. This figure is based on an analysis of available job postings and salaries reported by employers. The actual salary may vary depending on experience, qualifications, and other factors.

Additional Information
Mercy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 26th, 2023
Apply BeforeMay 22nd, 2025
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About Mercy

Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.

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