
Medical Receptionist
We are looking for a compassionate and organized Medical Receptionist to join our team at Mercy. As the frontline of our medical office, this position requires strong communication and multitasking skills, as well as a professional attitude and attention to detail. The ideal candidate is someone who is capable of working in a fast-paced environment, has a pleasant demeanor, and is committed to delivering excellent customer service. The successful candidate must have a high school diploma or equivalent, at least two years of medical office experience, knowledge of medical coding and insurance filing, and familiarity with medical terminology. Experience with electronic medical record (EMR) systems is preferred.
Responsibilities:
- Greet patients in a friendly and welcoming manner and manage their check-in and check-out processes.
- Obtain patient information and insurance coverage in order to accurately complete medical forms.
- Manage appointment scheduling, rescheduling, and cancellations.
- Verify patient insurance coverage and collect payments as necessary.
- Answer phone calls and address patient inquiries.
- Assist patients with their needs and provide relevant information regarding their medical care.
- Maintain electronic medical records and ensure accuracy of documentation.
- Submit insurance claims and other necessary paperwork in a timely manner.
- Follow up with insurance companies regarding payment.
- Maintain an organized filing system and ensure office supplies are stocked.
Knowledge Of Medical Terminology
Ability To Multitask
Excellent Communication Skills
Excellent Customer Service Skills
Strong Organizational Skills
Experience With Medical Billing And Insurance
Knowledge Of Medical Administrative Processes
Experience With Medical Scheduling Software
Data Entry
Time Management
Filing
Scheduling
Problem Solving
customer service
Billing
Records Management
Medical Terminology
Interpersonal Communication
Answering phones
technology proficiency
Greeting
Insurance Verification
Administrative Tasks
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability
According to JobzMall, the average salary range for a Medical Receptionist in Rolla, MO, USA is $30,000 to $36,000. This figure is based on an analysis of available job postings and salaries reported by employers. The actual salary may vary depending on experience, qualifications, and other factors.
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Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.

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