Medical Receptionist

Are you a detail-oriented and friendly medical receptionist looking to join an experienced and dedicated team? Mercy is looking for an enthusiastic and reliable individual to join our team as a Medical Receptionist. In this role, you will provide excellent customer service and administrative support to the medical staff, patients, and visitors. To be successful in this role, you will need to have prior experience as a medical receptionist, excellent communication skills, and a strong attention to detail. You should be highly organized and able to multitask in a fast-paced environment. If you have a passion for supporting patients and the medical staff in providing top-notch patient care, then we’d love to hear from you!

Responsibilities:

1. Greet patients and visitors upon arrival and provide information and assistance as required.
2. Answer incoming calls and route to the appropriate personnel.
3. Schedule patient appointments and follow up on rescheduling/cancellations.
4. Collect, process, and update patient information in the medical database.
5. Collect co-payments and other payments from patients.
6. Ensure all forms are filled out correctly and in a timely manner.
7. Maintain a clean and organized reception area.
8. Answer any questions patients or visitors may have.
9. Provide administrative support to medical staff as needed.
10. Follow all HIPAA regulations for patient confidentiality.

According to JobzMall, the average salary range for a Medical Receptionist in Springfield, MO, USA is between $18,000 and $27,000. Factors that could affect this salary range include the size of the employer, the type of medical practice, the amount of experience and education the applicant has, and the area of the city.

Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.