Communications Representative

Welcome to MercyOne, where we strive to provide compassionate and exceptional care to our patients. We are currently seeking a Communications Representative to join our dynamic team. As a Communications Representative, you will play a crucial role in effectively communicating MercyOne's mission, values, and services to our community. This position requires excellent written and verbal communication skills, attention to detail, and the ability to work collaboratively with various departments. If you are a strong communicator with a passion for making a positive impact, we encourage you to apply for this exciting opportunity.

1. Serve as a primary point of contact for all communication inquiries and requests from the community, patients, and internal staff.
2. Develop and maintain a thorough understanding of MercyOne's mission, values, and services in order to effectively communicate them to various audiences.
3. Communicate effectively and professionally through various channels, including phone, email, and in-person interactions.
4. Create and disseminate informational materials, such as brochures, flyers, and newsletters, to promote MercyOne and its services.
5. Collaborate with various departments to ensure consistent and accurate messaging across all communication platforms.
6. Monitor and respond to online reviews and comments, addressing any concerns or issues in a timely and appropriate manner.
7. Coordinate and assist with community events and outreach programs to promote MercyOne's services and mission.
8. Maintain a database of community contacts and actively engage in building and maintaining relationships with key stakeholders.
9. Continuously seek out opportunities to promote MercyOne's services and achievements through media outlets and other communication channels.
10. Stay up-to-date with industry trends and best practices in communication to ensure MercyOne's messaging remains relevant and effective.
11. Handle confidential information and sensitive situations with discretion and professionalism.
12. Assist with other communication-related tasks and projects as needed.

According to JobzMall, the average salary range for a Communications Representative in Des Moines, IA, USA is between $44,000 and $63,000 per year. However, this can vary depending on factors such as experience, education, industry, and specific job responsibilities. Some companies may also offer additional benefits and bonuses. It is best to research specific job listings and companies in the area for more accurate salary information.

MercyOne is a system of hospitals, clinics, and health care facilities in the U.S. states of Iowa, Nebraska and surrounding communities. It is run under a joint operating agreement between Catholic Health Initiatives and Trinity Health.