Claims Customer Service

The WMFC associates are required to have a broad knowledge of the financial industry and an understanding of our service model and technology. Associates are required to solve problems and investigate/resolve a wide variety of issues and requests include gathering additional information, setting expectations and working with other support organizations to fulfill requests. Handle incoming client and branch office calls utilizing professional telephone and problem solving skills. Assist clients and internal partners with banking claim inquires, initiation, and updates. Minimize fraud and financial loss by blocking and reissuing client material ( i.e. cards, checks). Consistently meet or exceed expectations for performance metrics and quality standards.

According to JobzMall, the average salary range for a Claims Customer Service in 410 Scotch Rd, Pennington, NJ 08534, USA is between $30,000 and $45,000 per year. The exact salary will depend on the experience and qualifications of the individual.

Merrill, previously Merrill Lynch, is an American investing and wealth management division under the auspices of Bank of America. Along with BofA Securities, the investment banking arm, both firms engage in prime brokerage and security dealings.